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Serendipity Acres has 1 locations, listed below.

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    Business ProfileforSerendipity Acres

    Dog Breeders

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Palmer Rapids, ON K0J 2E0
    BBB File Opened:
    19/3/2021
    Years in Business:
    5
    Business Started:
    1/1/2019
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    1
    Business Management
    • Susan Croft, Owner
    Contact Information

    Principal

    • Susan Croft, Owner

    Customer Contact

    • Susan Croft, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Susan D

    5 stars

    22/08/2023

    After looking for a puppy it was suggested that I speak with *** ***** at Serendipity Acres and I'm so glad I did. Ms. ***** has a wonderful facility that is very well kept with lots of room for the dogs outside. *** is very knowledgeable passing on so much information about the breeds one is looking at. I picked out a toy poodle and *** was very quick to point out a few "flaws", she didn't have the real curly coat of a poodle more wavy, and a couple of dental problems that would need to be corrected when she lost her puppy teeth. Wavy or curly hair didn't matter and her teeth would get fixed, (which wasn't necessary as her permanent teeth came in perfectly). Our puppy got real sick a few days after purchase, she was in the vets for a day and when *** was notified she was mortified but it had nothing to do with her, she was dehydrated and for a puppy that can be fatal, *** asked for permission to speak with the vet which we instantly gave. Our puppy came home the same day and we have not looked back. One recommendation is take the free 30 day pet health insurance, a brochure that *** gives you, we were sure glad we did. *** kept in contact with us making sure our little girl was doing good and giving us pointers when asked. When we left with our puppy *** gave us a bag of food, a blanket that has the smell of the place and a small toy that she liked to help her settle in at her new home.If you are looking for a new member to your home I highly recommend *** ***** at Serendipity Acres.

    Serendipity Acres Response

    22/08/2023

    thank you *** for this review. little cookie is a star she is a real beautiful poodle and so well loved. thank you for being part if our family at Serendipity acres

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