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          Tempur-Pedic Canada has 1 locations, listed below.

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            Business ProfileTempur-Pedic Canada

            Mattress Supplies

            Contact Information

            145 Milner Ave

            Scarborough, ON M1S 3R1

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            Email this Business
            (800) 887-4321

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            145 Milner Ave, Scarborough, ON M1S 3R1
            Email this Business
            BBB File Opened:
            9/7/2010
            Contact Information

            Principal

            • Cathy

            Customer Contact

            • Cathy
            Additional Contact Information

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            7 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            31/10/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            Complaint Details Unavailable
            Read 6 More Complaints

            Customer Reviews

            2 Customer Reviews

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            Most Recent Customer Review

            Bonnie P

            09/02/2024

            1 Star only because the Tempur-Pedic Adapt Contour Medium King Mattress started out good. This very expensive mattress is at 1/2 life and it is like sleeping in a hammock. ** **** **** ***** **** *** *** *****  The warranty fight is a joke. They want to see body depressions of over 3/4" in a picture. That is impossible with memory foam. We have sent several emails with pictures explaining the breakdown of this mattress. We have invited them out so we can show them the issue. The middle is good. Now they want to see another picture of weights on the bed. Wish us luck. We are sleeping in the guest bed for now. At this point we are going shopping for a coil mattress. * ***** **** *** ****** ***** ***** *** ***** ** ***** ************ ********** **** *** *** *** *** **** ******** *** * *** ** *** ******

            Tempur-Pedic Canada Response

            20/02/2024

            Hello ******  As advised over email, you submitted a claim where the mattress did not present a defect at 0.75 inches with no weight applied to the product - which is what we cover for a claim (amongst other options). We offered to show how the bed reacts to 2 equally weighted objects placed on the mattress to show your concerns with the area of concern and an area of no concern. What you reveal to us with these retaken images is that the mattress has a body impression that is normal and expected where you/your partner sleep and no body impression in the middle where you are not sleeping. We stand by our 10-year warranty and advise that should your product develop a 0.75-inch depression within 10 years, please restart your claim with your retailer. We advised you on the nature of how All-Foam products support VS a traditional build and how what you are experiencing is a Comfort Issue and not a Manufacturer Defect.
            Read 1 More Customer Review

            Local BBB

            BBB Serving Central Ontario

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