Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Kanata Granite has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforKanata Granite

    Granite

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5862 Hazeldean Road, Stittsville, ON K2S 1B9
    BBB File Opened:
    15/9/2010
    Number of Employees:
    1
    Business Management
    • Mr. Vasile Lupsac
    Contact Information

    Principal

    • Mr. Vasile Lupsac

    Customer Contact

    • Mr. Vasile Lupsac
    Additional Contact Information

    Fax Numbers

    • (613) 435-1979
      Primary Fax

    Phone Numbers

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sylvie G

    1 star

    28/12/2022

    STAY AWAY FROM THIS COMPANY. We purchased a Quartz countertop from them and encountered many issues with both the quality of the countertop and the installation. The entire process from sale to installation felt incredibly rushed. When I asked for a receipt after the job was done, they would not give any. The contractors did a horrible job installing. In the laundry room, the countertop was NOT secured to the cabinet. It was just placed on top. They also did not secure the sink to the counter. We ended up having to hire someone to finish the work which cost us a significant amount of money that we wouldnt have paid had the installers done this properly. In the kitchen, the top coating was blotchy, it was either stripped or not evenly applied. The hole that was drilled for the faucet was not standard size, it was too small and *********** had difficulties installing the faucet, it does not fit properly. The installers did not put silicone between the counter and the sink to prevent water from seeping into the cabinet. The countertop is not glued at all to the right side of the dishwasher. And there is no caulking from the countertop to the cabinet. In the bathroom, there were 2 small chips in the quartz, and similar issues with the lack of caulking. No levelling was done with all 3 countertops, and as a result there are slants and unevenness along the walls and sink that are clearly visible. After multiple attempts to get in touch with the owner of Kanata Granite and receiving no response, I am left with no choice but to leave this review and we will be contacting the BBB to put a formal complaint.

    Local BBB

    Better Business Bureau of Greater Ottawa

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.