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          Prompt Plumbing and Drainage has 1 locations, listed below.

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            Business ProfilePrompt Plumbing and Drainage

            Plumber

            Contact Information

            21 Ruggles Ave

            Thornhill, ON L3T 3S4

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            (416) 888-9244

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            NR

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            Business Details

            Location of This Business
            21 Ruggles Ave, Thornhill, ON L3T 3S4
            BBB File Opened:
            23/5/2017
            Contact Information

            Principal

            • Lorenzo Wright, Owner

            Customer Contact

            • Lorenzo Wright, Owner
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            J. L.

            14/10/2022

            **** ******* The plumber, Lorenzo (has no last name OR hides it) was clueless. My drain got clogged. Started by asking me which machine I wanted him to use. "Do you want me to use the big one or the small one? the big one costs more" Told him that he was the plumber and he should have known which tool to use. To make long story short, he caused the drain pipe to collapse by using excessive power. Lucky enough for me (according to him), HE FOUND SOMEONE THAT WILL SHOW UP THE FOLLOWING MORNING AND WILL REPAIRE (REPLACE) THE CLOGGED PIPE FOR ONLY $7500.00 YES FOR ONLY $7500.00 REFUSED TO DISCLOSE HIS INSURANCE COMPANY !!! Sat at my table, ****** *** ***** ** *** ***** and demanded that I pay him $650.00 for doing nothing except damaging my drain. REFUSED TO LEAVE. Left only after I called the police.

            Prompt Plumbing and Drainage Response

            14/12/2022

            This man *** ***** located on ******** *** * in toronto ruined his plumbing and tried to blame his upstsirs ****** tenants **** ************* *** ***.. we couldnt clear his drains because it was full of tree roots and neglected for years then didn't tell us other plumbers were there and they probably did not wanting to go down to his ****** basement i have video alot of it, i told him we dont dig floors which needed to be done and he would probably pay 4-7k to fix it...again not our work in this situation.... *** *** *** ***** ******** **** **** **** ** *** **** *** *** **** ** ***** **** * ******* **** ** **** ****** ** ** ** *** ********* **** *** ** **** * **** *** So didnt pay a simple 450 for 6 hours of work...! ** **** **** *** *** ****** ****** ******** ** **** ****** ******* **** ** **** *** **** **** * **** ** ****** ****** ****** ** **** ** ** ***** *** **** **** ***** ** ***** ****** **** **** **** ********* *********** ************** *** *** **** *** ******* ** ** ***** ***..wanna see your videos and hear our conversations with me...??? You have my contact info and still haven't payed ur bill from July... let me know when you wanna settle up!

            Customer Response

            19/12/2022

            Did he fix the problem? NO End results of his activity ? DAMAGE TO THE DRAIN PIPETHAT AMOUNTED $82,000 Lorenzo ** ** *********** ******* *** used excessive force and caused the drain pipe to collapse. ** *** **** ******** ** ****** ** ***** ** ******* * ****** **** **** ****. He was sitting at my studio, FORCFULLY HITTING THE TABLE WITH HIS FIST, DEMANDING PAYMENT for work that WAS NOT PERFORMESD. I HAD TO CALL THE POLICE. REFUSED TO LEAVE AN INVOUCE, DEMANDED THAT I SIGN THAT I'M HAPPY WITH HIS WORK, REFUSED TO DISCLOSE HIS INSURANCE. My basement has NO mould, even if it had, how relevant it is to the quality of his work? *** *** ** ******* **** ** *********** ****** ***** *** ************ ** ****** *** **** ******* *** ** *** **** *** **** ******* *** *********** * *** ***** ***

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