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Find a Location

Knightsbridge Foreign Exchange has 1 locations, listed below.

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    Business ProfileforKnightsbridge Foreign Exchange

    Foreign Currency Exchange Broker
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.43/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 30/9/2011

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    5700 - 100 King St W, Toronto, ON M5X 1C7
    BBB File Opened:
    12/9/2011
    Years in Business:
    15
    Business Started:
    16/7/2009
    Accredited Since:
    30/9/2011
    Alternate Business Name
    • Currency Exchange Toronto
    Business Management
    • Mr. Rahim Madhavji, President
    Contact Information

    Principal

    • Mr. Rahim Madhavji, President

    Customer Contact

    • Mr. Rahim Madhavji, President
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Merna J

    1 star

    01/02/2024

    On the website, it says it is simple to set up an account, book funds and complete the transfer and can be done within a day or so. Unfortunately, that was definitely not my experience. It took about a month to actually set up the account. They repeatedly asked me to send my personal information and upload ID. Now that I want to book and receive some funds (not a huge amount), I have been asked to fill out a form with further personal information and let them know what I want the funds for. I have nothing to hide, but really is that any of their business? Also, it would take about 5 business days to receive the funds. I understand there are FINTRAC requirements but the amount of money I requested is far below the FINTRAC threshold. This has been a very unfriendly process and I am closing my account. The hassle is not worth the small savings.

    Knightsbridge Foreign Exchange Response

    11/06/2024

    Hi *****; I'm sorry about your experience. We should be able to setup your account within a day or so as long as we have the information needed. I will follow up with our back office to see what happened. You can always always email *******@***************.com for any follow up or to get a manger to look in to your request.. There are a few transfer methods from same day to longer based on the bank it is from and to and amount of your transaction and currency. If you call me at ###-###-####, I would be happy to make it up to you on any future exchange you have. Thanks, Rick KnightsbridgeFX

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