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Find a Location

Safe Air Solutions has 1 locations, listed below.

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    Business ProfileforSafe Air Solutions

    Radon Mitigation

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Indoor air quality focused primarily in regard to radon gas and HVAC

    Products & Services

    Radon mitigation systems, HVAC equipment, HRV's, Hot water tanks, gas piping

    Business Details

    Location of This Business
    4732 Snider Rd, Verona, ON K0H 2W0
    BBB File Opened:
    29/12/2021
    Years in Business:
    13
    Business Started:
    3/2/2011
    Type of Entity:
    Corporation
    Number of Employees:
    2
    Alternate Business Name
    • Safe Air Solutions Inc.
    Business Management
    • Brooks Gee, Owner
    Contact Information

    Principal

    • Brooks Gee, Owner

    Customer Contact

    • Brooks Gee, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Garnet R

    1 star

    01/11/2023

    In my experience Safe Air Solutions - ***************** - provides substandard "service." I called B G to service my propane stove which keeps going out after about 15 minutes. His visit consisted of opening the stove, tightening a nut, talking on his phone, talking about ***** gas, and telling me that if the problem persisted I should purchase a "thermocouple" and fix the problem myself. For this "advice" he charged me for 1.5 hrs of his time for a total of $282.50, which he noted included his travel time. A day later I called him because the stove was still going out, and he said he would come with the part (the thermocouple) but would change me for another call. When I said his first visit was highly unusual because he didn't fix anything, B G countered that he didn't know what part to bring. I have subsequently learned from other technicians that the thermocouple is the first thing to consider when a gas stove keeps going out. Furthermore, B G had serviced this same stove previously (for another owner)! This makes me conclude that without any parts in his truck for the stove, he never intended to do any real repairs, but rather give me his "advice," which amounted to "it's not difficult, you can fix it yourself."

    Local BBB

    Better Business Bureau of Greater Ottawa

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