Business ProfileforSyles Mechanical Services

My husband and I got a quote for a new water tank rental from Syles Mechanical in May 2022. We were renting with ******** at the time and the sales person told us, we could get out of our contract with Reliance, and they would return the tank, and pay any outstanding charges if any they would take care of it all. I got a call from ******** months later asking where the tank was, I called Sysles and got a copy of the paper work it was returned. We thought that it was over and done with. Yesterday April 17, 2023, we get a letter in the mail saying our account was outstanding and to pay it as soon as possible. After calling the billing department the operator told me we had an outstanding charge of $72.17 and it was going to collections. Syles told both my husband and myself verbally in our home they were taking care of everything. I wrote the woman in the office last night April 17, 2023, showed her a copy of the letter and told her I paid it on line and that was to be returned to us because they failed to pay off what was owing. She said she would contact ******** to see what is going on with our account and Syles has done everything they can do. That is false as this fee was supposed to be taken care of by them.