Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Mid-Valley Garden & Greenhouse has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMid-Valley Garden & Greenhouse

    Garden Center

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1346 Hyer Rd, Wasilla, AK 99654
    BBB File Opened:
    6/4/2022
    Years in Business:
    8
    Business Started:
    10/11/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    9:00 AM - 7:00 PM
    T:
    9:00 AM - 7:00 PM
    W:
    9:00 AM - 7:00 PM
    Th:
    9:00 AM - 7:00 PM
    F:
    9:00 AM - 7:00 PM
    Sa:
    9:00 AM - 7:00 PM
    Su:
    9:00 AM - 7:00 PM
    Business Management
    • Mr. Mark Oathout, Member
    Contact Information

    Principal

    • Mr. Mark Oathout, Member

    Customer Contact

    • Mr. Mark Oathout, Member

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    J. C.

    1 star

    06/04/2022

    She threaten me to post my name in ******** and slander me by saying "Please do shop somewhere else. We dont need you kind of dishonesty. You need to really look at the malice and intent of what you are trying to do. Grabbing for straws to save face. Im seriously shaking my head and how hard you are grabbing at straws to get something for nothing. You have showed your character so you can take your godly self right on down the road". that's what she said to me when we complained about the price sheet and very unkind to say after we spent $97 on her plants. She is very rude in dealing with her customer's complain about the price sheet posted. And also the amount she wants to charge to the customer doesn't correspond to the price posted. We definitely Not recommend this business, the owner is very rude in ******************************** in ******* ******. I told her we will report you to the better business bureau and then she said "ok, please do". What kind of business owner like that treating your customers that way. We definitely shop our plants shopping somewhere else.

    Mid-Valley Garden & Greenhouse Response

    06/06/2022

    You tried to cheat our business. I posted a bare root sale that stated. “Big bar root sale… cotoneaster 5 for $100”. You tried to claim that there was a period after big big bare root and therefore the ad read that cotoneaster were 5 for $100 even potted up. You were very rude to me and only posted my response to you. Like I said. No business could sell cotoneaster $20 potted up. You are a very dishonest person and I don’t want you shopping in my establishment.

    Customer Response

    06/06/2022

    I did not said i bought a bare root cotoneaster!, i asked you if that was the deal of the cotoneaster that i and my boyfriend bought!. Cuz in your price sheet doesn't specify it was a bare root and the post as well seems like it wasn't so thats why i message you to confirm about it, not to scam you to get more stuffs??. then you got mad and threaten me and calling me dishonest !. I have done nothing wrong for you to treat me like that after all the money we spent to your store from last year and this year!. ??. Yeah for sure we will definitely NOT gonna shop in your establishment, never ever again because of your attitude towards your customer!!! . You are the one who is lying for your price in your plum tree!! Your price sheet said $80 and paid to the cashier for 2pcs then suddenly you told us its $145!! Not $80!!! Thats messed up!, we definitely canceled our order right away!!!.

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.