Business ProfileforHuffstutler Paint & Body, Inc.

My car was taken there by progressive. When I say that is the worst experience I have ever had with any company. Rob the manager is just horrible. Customer service is not a thing for this shop. God forbid you have a simple question, they will rush you off the phone and have an attitude with you. That will tell you one thing and then be doing another on your car and not make the estimated time THEY GAVE. I was told oh I didn’t ask for your car to come here and oh no one told you not to have rental coverage in your policy. The most disrespectful thing I have ever heard in my life by a business. It’s a week later after pick up, my tires were all different PSI see photos, I have roaches in my car because they left my car open for a number of days, my car was unlocked from the time it was there until the time of pick up. They packed my car up and didn’t notify me at all. So if anything is missing god forbid. My car still shakes after the alignment and all. And all to top it off two of my front tire blew and come to find out there’s no spare in my trunk, and my rub seal on my truck is broken and was not broken before it got there. I know for a fact. I tried to put it back right but my trunk doesn’t close if I align it. But as I was told, NONE OF THIS IS THEIR PROBLEM. If I had taken my car else where it would have been 6-8 months. And please don’t try to tell me I’m lying because my Mercedes’ app tells me everytime my car is opened, unlocked and I see the status of everything on my car at all times.