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          Prepaid2Cash Holdings has 1 locations, listed below.

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            Business ProfilePrepaid2Cash Holdings

            Money Transfers
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            PO Box 2407

            Birmingham, AL 35201-2407

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            Email this Business
            (800) 653-4920

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            Customer Reviews

            1.8/5

            Average of 10 Customer Reviews

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            Customer Complaints

            54 complaints closed in last 3 years

            13 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessB

            Accredited Since: 9/14/2021

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            Prepaid2Cash is a mobile app that allows consumers to transfer funds from prepaid gift cards to cash via direct deposit.

            Business Details

            Headquarters
            PO Box 2407, Birmingham, AL 35201-2407
            Email this Business
            BBB File Opened:
            8/10/2021
            Years in Business:
            14
            Business Started:
            9/22/2010
            Business Started Locally:
            6/1/2019
            Business Incorporated:
            9/22/2010
            Accredited Since:
            9/14/2021
            Type of Entity:
            Corporation
            Alternate Business Name
            • Prepaid2Cash Holdings, Inc.
            Business Management
            • Mr. Peter Vogt, CEO
            Contact Information

            Principal

            • Mr. Peter Vogt, CEO

            Customer Contact

            • Mr. Peter Vogt, CEO
            • Mr. Alton Kinstley, Customer Care Supervisor
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            54 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/25/2024

            Complaint Type:
            Billing Issues
            Status:
            Answered
            They took the money off my $25 gift card and they keep telling me the bank is holding the funds. I talked to my bank and they said that there was nothing trying to be deposited into my account. Dont trust this company
            Read More
            Read 53 More Complaints

            Customer Reviews

            10 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Derek B

            07/31/2024

            100 % scam site!!! They straight stole my moneyHad $330 on a card for emergency money. Im in desperate need of the money now and checked prepaid2cash who gave me an offer that I accepted. They said check my email in 8 hours and if my card is legit they will buy it and if no email, then they're not interested. Well I got no email and now there's a zero balance. They did multiple online transactions over 2 days. The store has addresses to where the where the online purchases were shipped. Why don't they follow up on it. By not following up on these crimes they're being allowed to operate in plain site by putting up big websites and steal from everyone with no consequences. The is wrong on every level. Thisvwould hsve been shut down for good instantly in the 70's 80's or 90's. with heavy punishment. Now these thieves are actually prote *** and hsve more rights than their victims. This is a known fact in today's world, that the criminal has more rights thsn their victims.i hope i get reimbursed.

            Prepaid2Cash Holdings Response

            07/31/2024

            Hi *****,

            We are happy to help!  First, can you provide more information so we can look into this further?  Some examples of helpful information are listed below: Transaction ID, Phone Number, Email, or Error Message.

            Additionally, you can contact us at *********************************** and a member of our customer support team will be happy to assist you!

            Thanks,

            The Prepaid2Cash Support Team

             

            Read 9 More Customer Reviews

            Local BBB

            BBB Serving Central & South Alabama

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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