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Find a Location

Southern Dixie Auto Repair, Inc. has 1 locations, listed below.

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    Business ProfileforSouthern Dixie Auto Repair, Inc.

    Auto Repairs

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1808 7th St S, Clanton, AL 35045-8779
    BBB File Opened:
    9/17/2015
    Years in Business:
    12
    Business Started:
    8/23/2012
    Business Started Locally:
    8/23/2012
    Business Incorporated:
    8/23/2012
    Type of Entity:
    Corporation
    Business Management
    • Mr. Jeff Melton
    Contact Information

    Principal

    • Mr. Jeff Melton

    Customer Contact

    • Mr. Jeff Melton
    Additional Contact Information

    Fax Numbers

    • (205) 755-8477
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Erica B

    1 star

    01/26/2024

    Do not take your vehicle here.I have had work done on my diesel truck here in the past and they were fantastic, but I had a very different experience here this past week.I called Monday morning at 8am and asked if they could look at a problem I was having with my diesel truck. They said they could and to bring it in. I immediately got up, had someone arranged to come pick me up, and drove and dropped my truck off. I got there I explained the problem that I was having and asked them to also change the oil while I was there. They said that would be fine and they would let me know in just a little while what was wrong with the truck.230PM, I had not heard from them, I called and asked about the truck. I was told the tech was at lunch and he would return my call. 330PM a tech called. At this point I was informed they did not have a diesel mechanic and I would have to take my truck elsewhere to be looked at. I was told they really didnt have time to look at it and just didnt know what was wrong. Possibly had an exhaust leak and something was wrong with the turbo cooler. But remember, they didnt have time to look at it.I had to scramble to find another ride to go pick my truck back up. I just had a diesel truck worked on here just about a month ago, so I knew they worked on them. No one informed me that they no longer had a diesel mechanic and just sat on my truck all day and were not going to let me know anything about what was happening.I arrived to pick up my truck, I was given the keys and as soon as I started to drive I could tell the truck was in considerably worse shape than it was before. I had to drive with my hazards on to even get to the next repair shop that actually had a diesel mechanic. I called and spoke to the manager of the shop and he, in so many words, called me a liar and told me that what I was hearing and experiencing in the truck was happening when I dropped it off.Just a word of advice, I would not do any business with these people.

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