Business ProfileforASH-Evermore Homes, LLC of AL

In 2020 these pictures were taken and Stoneridge came out to make the repairs: https://photos.app.goo.gl/cztGZ19Rsd3AVZxd7 The wood beam running across the center was not connected nor reinforced enough and you could see the plaster separating. The repair person used several long screws, brackets to reinforce the wood. beam. Later came back to plaster and paint. The same area beam is separating again and the brackets and screws are no longer holding and therefore, the sheet rock is splitting where the two separate pieces of beam meet. The pictures below shows where the same situation is happening again because the brackets are not supporting the beam that are connected to each other. This is causing the sheet rock to once again separate. The solution that Stoneridge imlemented was not a permanant fix. I am looking for a permanant fix. https://photos.app.goo.gl/iYaoJkpwa5Gm5d8g8 I contacted Jim *****, the customer service representative at Stoneridge and was told that my warranty had expired. *** *** ***** *****, Huntsville, Alabama 35806 Since Stoneridge failed to solve the cause of the problem before the warranty expired and provided a temporary solution and provided a solution that would not be substainable, the company needs to send an independent engineer out to find a solution. I want these repairs to be made by a competent repair person that will produce a permanent solution.