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Find a Location

All My Brothers Movers-Fayetteville has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAll My Brothers Movers-Fayetteville

    Moving Companies
    Multi Location Business

    Additional business information

    Additional Info:
    On July 14, 2015, BBB initiated an investigation on All My Brothers Moving after receiving three complaints in a short period of time from consumers that stated that furniture was damaged, the movers were inexperienced and the company often arrived late or not at all.

    During the course of the investigation, BBB was able determine that Alfonzo "Al" Williams is also associated with 1st Place Moving Company and Top Notch Moving L.L.C.

    According to the company's website, www.allmybrothersmoving.com, they provide intrastate and interstate moving services. They also claim to be licensed, bonded and insured. On July 21, 2015, BBB confirmed with the Arkansas State Highway and Transportation Department that the company does not hold the requisite permit for Intrastate moves nor could we confirm licensing through the Federal Motor Carrier Safety Administration (FMCSA) for Interstate moves.

    On July 22, 2015, BBB sent a letter to the company seeking confirmation of company's headquarters location, business owner's name, addresses of the eight service locations listed on company's website, USDOT # and MC# as required by the FMCSA , permit # as required by the Arkansas State Highway and Transportation Department and insurance. As of August 7, 2015, the company has failed to respond to our letter.

    BBB offers consumers the following tips on hiring a mover:

    Get at least three written in-home estimates. No legitimate mover will give you a firm price online or over the phone. Remember that the lowest estimate may be an unrealistic low-ball offer that can cost you in the end.

    Know your rights. Learn about your rights at www.protectyourmove.gov or from your state attorney general's office.

    Make sure the mover has insurance. The insurance should cover your goods while in transit. However, you may want to consider getting full value protection (insurance), which may add to the cost upfront but could save you headaches after the move. Be sure you understand what the insurance covers, whether items will be repaired, replaced or if you will be offered a cash settlement that you can use to repair or replace the item on your own.

    Check the mover's complaint history. BBB Business Reviews include a company's complaint history with BBB. Find them at www.bbb.org or by calling 501-664-7274.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    All My Brothers Movers-Fayetteville has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      2734 N Arroyo Ave, Fayetteville, AR 72703-3305
      BBB File Opened:
      5/1/2014
      Years in Business:
      12
      Business Started:
      1/1/2012
      Contact Information

      Principal

      • Mr. Alfonzo "Al" Williams, Owner

      Customer Contact

      • Mr. Alfonzo "Al" Williams, Owner
      Additional Contact Information

      Website Addresses

      Industry Tip

      BBB Tip: Hiring a mover

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Shellyatta J

      1 star

      07/15/2022

      This company was very unprofessional! The day of my move they did not show. They also did not answer their phone, text or email. My husband and I had to literally call them back to back and when they answered they said they had a different day and that they needed us to send the contract to verify the day. We resent the contract via email there was no response. When I sent several emails they finally responded and said they can come the next day or send a full refund. There was no apology, there was no acknowledgment of their mistake. When I informed them that I wanted a full refund they then stop replying. When they did finally respond they said they were out of town until after the weekend. When I respond to them Monday morning they did not answer, ignoring my calls, text and email once again. Again, my husband and I had to call them back to back, also threatening to report them as fraud. It was a difficult time getting the refund back of $800 dollars that was cashed the next day I gave it to them. Finally they sent the refund back via cash app 3 days later which $14 dollars was taking out. It was just a very horrible experience. I would not trust them and there was no professionalism at all.

      Local BBB

      BBB Serving Arkansas

      BBB Reports On

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