Business ProfileforThe Jewelers Touch, Inc.

I have a serious complaint, 2016 I carried my 1 caret diamond ring in the store I had got it for my 10th anniversary in 1996. I bought a ring guard for it at this jewelry store in 2006 I had several pieces of jewelry repaired over period of 15 years I lived in Greets Ferry, AR. - I took my diamond ring in to get it remounted, I picked out a white gold mounting I Paid $2,500.00 for.after I traded in ring guard and mount my diamond in new mounting, the jeweler look at my diamond ring and told me the diamond would have cost me $6,000 to $7,000 if I had bought it that day it was for my 30th wedding anniversary. I picked up my riI paid a check for the ring and left the store. In 2020 my husband and I got a divorce. I had never had a reason to get my ring checked. Now I wanted a appraisal for my ring so I took it to 2 jewelry stores and they both told me the diamond in my ring was not real. So I confronted the jeweler about my ring, he got very angry and told me that was the diamond I had left which was not true. He told me to prove it. It was only on my receipt the mounting I bought. I filed police report but nothing else I could do. I was heartbroken and that diamond was all I had left from a 34 year marriage. This man was rude and ask me to e his business. There should be something a person could do for theft from a business. I Would like to warn other people from making the same mistake I made. If you have any Recommendations please advice me. Thank you P A S****