Business ProfileforCLA Grills & Service
At-a-glance
Customer Complaints
4 complaints closed in last 3 years
0 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Products & Services
Business Details
- Location of This Business
- 26815 Kanis Rd, Little Rock, AR 72223-9593
- BBB File Opened:
- 6/6/2005
- Years in Business:
- 39
- Business Started:
- 5/1/1985
- Business Started Locally:
- 6/1/1984
- Business Incorporated:
- 1/30/1986
- Accredited Since:
- 4/18/2012
- Type of Entity:
- Corporation
- Alternate Business Name
- Hunter Enterprises Inc
- CLA Imports
- Business Management
- Ms. Sandy Steele, President/Secretary
- Contact Information
Principal
- Ms. Sandy Steele, President/Secretary
Customer Contact
- Ms. Linda Hunter, Vice President/Treasurer
- Ms. Sandy Steele, President/Secretary
- Mr. Carl Hunter, Vice President
Customer Complaints
4 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
02/21/2023
- Complaint Type:
- Delivery Issues
- Status:
- Answered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Donald D
1 star06/16/2023
CLA Grills & Service Response
06/22/2023
June 22, 2023. We apologize that there seems to have been communication
issues with our customer who ordered a rotisserie kit for his Char-Broil gas
grill. The credit card account was never
charged due to an error with the credit card on 4-24-23 (order date 4-21-23). Our customer service rep replied to two of
Mr. D******’s emails that we have record of, but no response back. Late this
afternoon, I left a phone message with Mr. D******. We also made these attempts
to contact Mr. D******:
6-15 Returned phone call. Left message that order was cancelled
due to credit card being declined.
5-2 Order cancelled, no response from customer.
5-31 Returned call; unable to leave a message, mailbox full.
5-30 Returned call; unable to leave message, mailbox full.
5-2 Cancelled order due to no response.
4-28 Called customer, left message credit card was declined.
4-24 Emailed customer about declined
credit card.
Sincerely,
Sandra H. S*****
Cell ************
Co-Owner
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