Business ProfileforKimber Decor Events
At-a-glance
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Business Details
This is a multi-location business.
- Location of This Business
- 8316 Edmar Pl, North Little Rock, AR 72117-1573
- BBB File Opened:
- 1/26/2016
- Years in Business:
- 13
- Business Started:
- 2/1/2011
- Business Started Locally:
- 2/1/2011
- Business Incorporated:
- 7/9/2018
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Kimber Decor Events, LLC
- Business Management
- Ms. Kimberly Jenkins, Owner
- Contact Information
Principal
- Ms. Kimberly Jenkins, Owner
Customer Contact
- Ms. Kimberly Jenkins, Owner
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
05/28/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Meosha H
1 star11/21/2024
Kimber Decor Events Response
11/25/2024
Greetings
Thank you kindly for reaching out to Kimber Decor Events in reference to the services you secured us for and we provided for the wedding. Withball events that we are contracted for , we continued to see the services through from start to finish. We make sure that each staff member is on task at all times. In our previous reply email to you last month , it was stated that
1. An additional staff member wasn't onsite to complete the setup and breakdown service. We supplied photo documentation, as well as the paid receipts of the 1hr 1 staff member for $50.
2. We were contracted to coordinate your wedding the day of onsite at a public park of Bernice gardens in Little Rock. We provided the invoice receipt of that particular service.
3. We didnt contract out 3rd party vendors for other wedding services that was required to complete your day. Any contracts signed by the client , can only be discussed with that particular business owner. We can't address any issues on their behalf. We also didn't ask on our behalf for any additional individuals to assist with setup nor breakdown. If anyone did so, it was of their own free will .
4. We weren't contracted to clean the public area of where individuals had left trash while sitting eating lunch , broken glass beer bottles nor the area where individuals camped out on on the benches as we arrived.
As stated there were unforseen issues that created delayed situations .There was a default with the rental items .That was beyond our control. 15 mins after 4pm the wedding ceremony was ready to begin. The remainder of the evening continued as scheduled. We never stopped working. We take pride in making sure each event is carried out.Whether it's big or small. We don't stop working our contracted events.There wasn't a plan B for the outdoor public park wedding ceremony and reception. Guests pulled up parked and stood outside at their choice. Had weather not permitted, the guests would've had to remain in their cars until the ceremony began . With having 15 plus yrs of event planning service , we have encountered unforseen issues to arise at events. The best solution is to keep moving forward and to not stop working.
The rental items were placed back in the area, and we left the area in better conditions than what it was when we arrived at the gardens. Our full service was completed.
Once again,the selected invited guests that did show up and support your day are unforgettable memories that are priceless. We once again wish you well and hope the both of you continue to have an amazing marriage. Creating priceless moments to outlast a lifetime.
Kind regards,
Kimber Décor Events
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