Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Valley Delivery LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Valley Delivery LLC

      600 S 56th St Ste 19 Chandler, AZ 85226-4208

    • Valley Delivery LLC

      1650 E Park Ave Chandler, AZ 85225-1659

    Business ProfileforValley Delivery LLC

    Marketing Programs
    Multi Location Business

    Current Alerts For This Business

    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    Arizona Attorney General v Valley Delivery LLC and Matthew Willes

    The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

    On June 25, 2024, Valley Delivery LLC and Matthew Willes entered into a Default Judgment with The Arizona Attorney General’s Office. The Judgment settles allegations that the business and Matthew Willes left marketing materials, in the form of door tags, on consumer’s doors with the caption “Sorry We Missed You”, implying consumers should call to reschedule delivery, deceiving consumers that they were a legitimate delivery service to unknowingly provide their contact information and consent to receive telephone solicitations. Under the terms of the order the business and Matthew Willes are permanently enjoined and restrained from distributing advertisements that appear to be delivery slips, but are not delivery slips, distributing advertisements that mislead consumers into believing the advertisements are something other than advertisements, distributing any advertisements for the purpose of the collection and sale of consumer’s personal information, making misrepresentations in order to mislead consumers into providing consent to receive telephone solicitations, selling any consumer personal information, making telephone solicitations for goods and services to consumers whose personal information was previously collected through the door tags and jointly and severally pay a civil penalty of $727,247 and $6,222.80 to cover the plaintiff's costs and $169,033.80 to cover the plaintiff’s attorney fees.

    This action is final.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Valley Delivery LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Valley Delivery LLC

        600 S 56th St Ste 19 Chandler, AZ 85226-4208

      • Valley Delivery LLC

        1650 E Park Ave Chandler, AZ 85225-1659

      Location of This Business
      600 S 56th St Ste 19, Chandler, AZ 85226-4208
      BBB File Opened:
      8/15/2017
      Years in Business:
      11
      Business Started:
      11/14/2013
      Business Incorporated:
      1/30/2017
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Matthew S Willes, Owner
      Contact Information

      Customer Contact

      • Mr. Matthew S Willes, Owner
      Additional Contact Information

      Email Addresses

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Sara W

      1 star

      02/12/2024

      Do not do business with this guy, he's a con artist. Look up Nergy Solutions. You'll see his name. DO NOT DO BUSINESS WITH HIM.

      Local BBB

      BBB Serving the Pacific Southwest, Central & Inland California

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.