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            Business ProfileCDC Pools Inc

            Pool Service
            BBB accredited business

            Contact Information

            2364 S Airport Blvd Ste 1

            Chandler, AZ 85286-1700

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            Email this Business
            (480) 539-7700

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            Customer Reviews

            4.08/5

            Average of 13 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 8/17/2000

            Years in Business: 34

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This business offers swimming pool repairs and contractor services.

            Business Details

            Location of This Business
            2364 S Airport Blvd Ste 1, Chandler, AZ 85286-1700
            Email this Business
            BBB File Opened:
            1/29/1999
            Years in Business:
            34
            Business Started:
            1/1/1990
            Business Incorporated:
            12/18/1996
            Accredited Since:
            8/17/2000
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Redo Your Pool
            • CDC Pools Remodeling Specialists
            • CDC Pool Remodeling Specialists
            Business Management
            • Mr. John Christopher Jones, Co-Owner
            • Mr. Roger David Runyon, Co-Owner
            • Mr. Justin Gonzales, Customer Service Manager
            • Ms. Toni Wood, Manager
            • Mr. Peter Neilsen, Comptroller
            • Mr. Luis Leyva, Construction Manager
            Contact Information

            Principal

            • Mr. John Christopher Jones, Co-Owner
            • Mr. Roger David Runyon, Co-Owner

            Customer Contact

            • Mr. John Christopher Jones, Co-Owner
            • Mr. Justin Gonzales, Customer Service Manager
            Additional Contact Information

            Fax Numbers

            • (480) 539-7701
              Primary Fax

            Phone Numbers

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/04/2022

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Answered
            We would never do business with CDC Pools again & strongly advise others against them. We are new owners to ** from ** & have no experience with a pool. We trusted CDC to re-do our entire pool in the summer of 2021, adding bars for entry into the pool. We returned this November to find the bar had rusted because of being below the water level at all times. We now know this is not normal for bar installation. We have given CDC the opportunity to make this ****** & after numerous attempts to get someone to assist, they advised us they are unable to do anything. So much for spending over $20,000 with a company that doesn't care.
            Read More
            Read 4 More Complaints

            Customer Reviews

            13 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Stephen T

            04/23/2024

            I just finished remodeling my pool with CDC and have been thoroughly impressed throughout the entire process. They were very responsive from the beginning and maintained constant communication to keep me informed as to what the process would entail, answer any questions I had, and let me know when each phase of the remodel would be happening. They exceeded my expectations as to the duration of the project, were ******************* on site, and all the work appears to be very well done. Transparent and competitive pricing. I would highly recommend them, and actually already have to a number of friends looking to have work done on their pools.
            Read 12 More Customer Reviews

            Local BBB

            BBB Serving the Pacific Southwest, Central & Inland California

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            BBB Reports On

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