Business ProfileforSpencer's TV & Appliance
Current Alerts For This Business
According to BBB Code of Advertising 28. Objective Superlative Claims, "Superlative statements in advertisements about the tangible qualities and performance values of a product or service are objective claims for which the advertiser must possess substantiation as they can be based upon accepted standards or tests".
BBB requested Spencer’s TV to substantiate this claim by providing clarification as to method and frequency in which they verify the accuracy of this claim. If they were unable to provide substantiation, BBB requested Spencer’s TV to modify their advertisement and any future ads like it to adhere to the BBB Code of Advertising. The business did respond to BBB advertising concerns, but has indicated that they do not wish to substantiate or modify their claim.
At-a-glance
Customer Complaints
142 complaints closed in last 3 years
42 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 17500 S 40th St, Chandler, AZ 85226-2572
- BBB File Opened:
- 7/1/1974
- Years in Business:
- 50
- Business Started:
- 10/1/1974
- Business Incorporated:
- 10/1/1974
- Accredited Since:
- 8/28/2020
- Type of Entity:
- Corporation
- Alternate Business Name
- Spencer's Ait Conditioning & Appliance Inc
- Spencer's TV and Appliance
- Spencer's TV
- Related Businesses
- Business Management
- Mr. Richard Biederbeck, President/Officer
- Mr. Steve Hopper, Project Manager
- Mr. Robert E Stamm, Principal
- Mr. Thomas R Easlon, Principal
- Mr. Dennis Reilly, CFO
- Contact Information
Principal
- Mr. Richard Biederbeck, President/Officer
Customer Contact
- Mr. Steve Hopper, Project Manager
- Additional Contact Information
Phone Numbers
- (480) 833-3072Other Phone
- (623) 930-0770Other Phone
Email Addresses
- Primary
Website Addresses
- (480) 833-3072
Customer Complaints
142 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
11/02/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
1,142 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Judy H
5 stars11/22/2024
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.