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          Rite Way Heating, Cooling & Plumbing Of Phoenix has 1 locations, listed below.

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            Business ProfileRite Way Heating, Cooling & Plumbing Of Phoenix

            Plumber
            BBB accredited business

            Contact Information

            1320 W Boxwood Ave

            Gilbert, AZ 85233-1813

            Visit Website
            (602) 688-9975

            Business hours

            Open 24 Hours
            Business Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours

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            Customer Reviews

            4.51/5

            Average of 39 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/28/2006

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Rite Way has been in business in Arizona since 1959.

            We offer full air conditioning and heating services, as well as a full suite of plumbing services. That includes water heaters, water quality testing and repiping. We are also well known for our sewer and drain expertise, including camera inspections and leak detection.

            Products & Services

            Water Heaters, lines softeners and valves, Toilets, Sinks, Faucets, Shower Valves, Backflow Preventers, Hose Bibs, Recirc Pumps, Water Conditioners, Reverse Osmosis, Revitalife system, Garbage Disposals, Toxin Guards, Flood Guards, Sewer Lines, Plumbing Fixtures, Drain Services, Hydro Jetting Services, Air Conditioning Units, Furnaces, Heat Pumps, Thermostats, Compressors, Rooftop Units, Evaporative Coolers, Refrigeration, Air Conditioning Units, Furnaces, Thermostats, Compressors, Rooftop Units, Evaporative Coolers, Heat Pumps

            Business Details

            Location of This Business
            1320 W Boxwood Ave, Gilbert, AZ 85233-1813
            BBB File Opened:
            11/10/2006
            Years in Business:
            18
            Business Started:
            10/1/2006
            Business Started Locally:
            1/18/2006
            Business Incorporated:
            11/3/2006
            Accredited Since:
            12/28/2006
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Plumbing & A/C Medic
            • Rite Way Heating Cooling and Plumbing LLC
            • Redwood Services LLC
            • Plumbing Medic LLC
            Hours of Operation

            Primary

            M:
            Open 24 Hours
            T:
            Open 24 Hours
            W:
            Open 24 Hours
            Th:
            Open 24 Hours
            F:
            Open 24 Hours
            Sa:
            Open 24 Hours
            Su:
            Open 24 Hours
            Business Management
            • Mr. Mike Roberts, Operations Manager
            • Ms. Linda Grey, Billing
            • Ms. Candace Shaw, Accounts Payable Staff
            • Mr. Chris Sundin, General Manager
            • Mr. Richard D Walter, President
            • Mr. Marc Hanover, Member
            • Mr. Adam Hanover, Member
            • Mr. Richard Lewis, Member
            • Mr. John Conway, Member
            Contact Information

            Principal

            • Mr. Richard D Walter, President
            • Mr. Marc Hanover, Member
            • Mr. Adam Hanover, Member
            • Mr. Richard Lewis, Member
            • Mr. John Conway, Member

            Customer Contact

            • Mr. Mike Roberts, Operations Manager
            • Mr. Chris Sundin, General Manager
            Additional Contact Information

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/19/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            During the first week of Aug 2023 Plumbing and AC Medic was working on my neighbors house and turned the water off to my house (unintentionally). I noticed that my mist system and my backyard waterfall had stopped working so I went in the back yard to investigate, couldnt identify the issue, so I went to the front yard and discovered 2 individuals from Plumbing and AC Medic in my front yard. I asked them what they were doing, and they explained that they had accidently turned off my water instead of my neighbors water. They apologized and stated that the water would be restored momentarily, and it was. The total time that my residence was without water service was about 20 minutes.Once the water was restored, I noticed that my backyard mist system turned back on but stopped working after about 5 minutes. I reached out to the service provider that maintains my system and explained what had happened and the service provider explained that running a mist system without water will burn out the water pump. Subsequent t investigation revealed that both the pump and the motor were seized because of running the system without water.The mist system is a custom system that costs nearly $3000 to install for all parts and labor. The pump and the motor currently retail for $700 and $300 respectively and the cost to remove and replace would be an additional hourly charge.
            Read More
            Read 1 More Complaints

            Customer Reviews

            39 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Grace M

            05/23/2024

            These guys saved my home. They responded to my plumbing emergency so quickly and were able to get my house livable again. I met so many of their workers, ****, *****, *****, ****, ***, and *******. Each one of them was so professional and efficient. They made an incredibly horrible situation tolerable. They kept me informed, and really understood how horrible it was for me. I wouldn't hesitate to call them again. (Hopefully, I'll never have to), but they would be the ones.

            Rite Way Heating, Cooling & Plumbing Of Phoenix Response

            05/28/2024

            *****, Thank you so much for the kind words. Sorry you had to go through this, but we're happy we were able to help. Please let us know if we can do anything further to assist!
            Read 38 More Customer Reviews

            Local BBB

            BBB Serving the Pacific Southwest, Central & Inland California

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