Business ProfileforMidwestern University

I had an issue with my front teeth from the first visit years ago. (When they said I could no longer be a patient, before I got home they had already disabled my online account with dates and costs). I was never told that the issue would continue to worsen (I had resolved the issue that caused the problem in the first place). I went there at least every 6 months for other dental issues that the worked on, never saying it was getting worse. I would have addressed that situation as my top priority. When I noticed the issue, I went in for advice. The student with the advisor said they could try a procedure that would make all of the dental issues go away. It needed to be approved by Grand Rounds but it had a 90% chance of approval. Additional weeks went by and I was called in. The student and advisor told me it was denied. Of course I was extremely disappointed, but I was advised it could fall in the 10%. I then asked the student if he could put some bonding on the two front teeth because my daughter was getting married and I couldnt have a missing tooth. They told me that my jaw had adjusted and now there was no room to put anything on the back. I have had many 3D X-rays and it never mentioned that things were changing in my jaw alignment. They also told me that I would no longer be a patient at their facility, despite the fact they started bone regeneration despite the fact I was scheduled a month from that visit for surgery to finish an implant. I was just escorted to the front receptionist to get my records, as it would be my last visit. I did not pick them up that day because I was devastated by the whole experience. I felt physically sick.I sent an email explaining this whole thing. (Email verified it was receiveno one reached out. I then took to online review sources and their representative left a message to my complaint that they deal with things online. (I put in my post that I had sent an email first). I am going to consult an attorney.

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