Business ProfileforLunde's Peoria Volkswagen

The Taos 2022/2023 should be recalled before someone is killed. My complaint is against the service department. I purchased a VW Taos in October 2023. Since then I have had three cracked windshields in the same general area and the same pattern. The last crack occurred in less than a month following replacement. I replaced the windshield on June 24, 2024 and again it cracked July 19, 2024. As long as I don't replace the windshield it doesn't crack again. It seems the windshield does not fit properly on the lower left side so needs a release and it cracks. I have brought it to the managers attention and they blame the chip. My concern is why are the chips cracking the same area all the time and no where else on the windshield. Why doesn't chips continue to crack the windshield? My suggestion is to recall. The managers at this location are very insensitive, blaming me for the chip pattern and location. The last manager said that I have chips all over my windshield and what does that have to do with anything; there are no cracks anywhere else. I feel very unsafe and not sure whether one of these times the windshield will just fall into my lap. Apparently this is an ongoing problem for VW and many others have experienced this problem with the windshield and multiple replacements. I should have been made aware the windshield has many unexplainable flaws before buying the car. The Taos 2022/2023 should be recalled before someone is killed.