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            Business ProfileMerlins A/C and Plumbing

            Air Conditioning Contractors

            Contact Information

            428 E Thunderbird Rd Ste 731

            Phoenix, AZ 85022-5229

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            Email this Business
            (602) 622-9103

            Customer Reviews

            3.77/5

            Average of 26 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 5

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            This business offers the Sales, Service, Maintenance and Installation of Air Conditioning and Heating products. 

            Products & Services

            Air Conditioning, Heating, Indoor Air Quality, Energy Audits, Attic Insulation

            Business Details

            Location of This Business
            428 E Thunderbird Rd Ste 731, Phoenix, AZ 85022-5229
            Email this Business
            BBB File Opened:
            12/3/2019
            Years in Business:
            5
            Business Started:
            7/12/2019
            Business Incorporated:
            7/12/2019
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Einsteins Home Services LLC
            • Einsteins Air Conditioning And Heating LLC
            Related Businesses
            Business Management
            • Mr. Carl Weaver, Owner
            Contact Information

            Principal

            • Mr. Carl Weaver, Owner

            Customer Contact

            • Mr. Carl Weaver, Owner
            Additional Contact Information

            Email Addresses

            Website Addresses

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            Customer Complaints

            7 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            12/10/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            1 1/2 half ago Merlins installed an entire system in my home as a snow bird when I arrive the heating portion did not work because they failed to install the heat exhaust pipe. They sent a quality inspector out and he corrected the condition and noted how bad the entire installation was. Fast forward to September and an installation p-trap failure allowed all the water accumulated out side of the tray to accumulate and destroy the ceiling. Not only did the new system fail but because of the incompetent installation it destroyed my living room. They also charged me $3300 to bring the faulty system to working condition
            Read More
            Read 6 More Complaints

            Customer Reviews

            26 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Anthony S

            10/10/2024

            I had my two air conditioners replaced and 2 air handlers replaced.I was fortunate enough to have F**** the coordinator, ******* the technician and ****** the area manager participate in making sure the complete job was accomplished.All units were from Trane and on one of the units the circuit board and firing pin for the heat exchanger failed. F**** expedited the replacement parts and ******* a very savvy technician troubleshot what was needed. The area Manager ****** went above and beyond to help me link my telephone to the Honeywell thermostats. A very "IT" knowledgeable ********* thanks to all that made this happen **** S
            Read 25 More Customer Reviews

            Local BBB

            BBB Serving the Pacific Southwest, Central & Inland California

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