Business ProfileforParamount Landscape & Maintenance

The Board Members for our ******** Community HOA hired Paramount Landscape in December 2019. *************************, the Owner/Principal, seemed to have experience. He promised a well maintained landscape. A few months into the contract, the crew supervisor was fired. The irrigation techs kept changing. As time went on, crew supervisors came and went. Communication between the ****** Crew Supervisor and our Property Manager was very poor. The property began to deteriorate. Garbage and debris were everywhere! There were weeds all over the property. The north side of our community was always cluttered with leaves, downed tree branches, garbage, etc. It became very frustrating dealing with this company and the owner. In December 2021 we notified them that we would be terminating their contract. We asked to terminate on December 31, 2021. They said no, 30 days notice was required. We agreed. The termination date was set to January 16, 2022. Paramount Landscape never showed up once during the month of January to do the weekly landscape. The lawns were not mowed, trash not removed, debris blown out, shrubs/trees not trimmed, etc. Neighbors started to call and complain. Our property manager called ****** when we notified her and his response was short staffed. They would get there. Well they never did! We asked for a refund for 2 weeks worth of service not performed. We most recently sent a certified letter to ****** requesting this refund. Still, he has not responded. Is this the kind of landscape service you would like for your property? Regardless of the value you think you may be getting from Paramount, DO NOT ENTER INTO A CONTRACT WITH THEM! They do not provide quality landscaping service. They promise you everything, but rarely deliver. They have trouble keeping their employes. Communication is very poor. Quality of work is poor. ******************* is very poor. Do yourself a favor and choose another landscaping company.