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Find a Location

Baker Bros has 9 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Baker Bros

      4219 E Broadway Rd Ste 116 Phoenix, AZ 85040-8888

    • Baker Bros

      16950 N. 51st Avenue Glendale, AZ 85306-1319

    • Baker Bros

      3719 E. Bell Road Phoenix, AZ 85032-2123

    • Baker Bros

      5090 N. Hayden Road Scottsdale, AZ 85250-7267

    • Baker Bros

      1702 S. Val Vista Drive Mesa, AZ 85204-7304

    Business ProfileforBaker Bros

    Retail Floor Materials
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers sales and installation of all flooring products including installation.

    Products & Services

    carpet, hardwood, laminate, tile, vinyl, area rugs

    Business Details

    This is a multi-location business.

    Find a Location

    Baker Bros has 9 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Baker Bros

        4219 E Broadway Rd Ste 116 Phoenix, AZ 85040-8888

      • Baker Bros

        16950 N. 51st Avenue Glendale, AZ 85306-1319

      • Baker Bros

        3719 E. Bell Road Phoenix, AZ 85032-2123

      • Baker Bros

        5090 N. Hayden Road Scottsdale, AZ 85250-7267

      • Baker Bros

        1702 S. Val Vista Drive Mesa, AZ 85204-7304

      Location of This Business
      4219 E Broadway Rd Ste 116, Phoenix, AZ 85040-8888
      BBB File Opened:
      1/1/1955
      Years in Business:
      79
      Business Started:
      1/1/1945
      Business Started Locally:
      1/1/1945
      Business Incorporated:
      1/20/2006
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Baker Brothers Floorcovering Inc
      Business Management
      • Mr. Phil Koufidakis, President
      Contact Information

      Principal

      • Mr. Phil Koufidakis, President

      Customer Contact

      • Mr. Phil Koufidakis, President
      Additional Contact Information

      Fax Numbers

      • (602) 431-1201
        Primary Fax
      • (480) 892-3840
        Other Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kelly O

      1 star

      08/07/2023

      Wish I had read these reviews and complaints prior to returning to this company. First experience here was short but positive. The Second has been a total disaster. Zero follow-through on anything. Many times I was told I would be called with an update on when the tile was ready. Never did this happen. Everyone I spoke with provided a different time for when the tile would be ready. Expectations were off throughout. Was finally told that it would be in no later than on a Friday. Didn't happen nor did they follow up. Was promised it would be there on the following Monday and that they would follow up. They never followed up. I finally followed up and was told that its in and they would call me back in 10 minutes to confirm that I could pick it up. They never called. I follow up an hour later and was told they would check on it and call me right back. They did finally call back a few minutes later to tell me that it wouldn't be there until Wednesday. This basically wasted an afternoon waiting on failed follow-*** and promises to find out it never was even there. Now I also have installers that I have to pay and will also be sitting idle. DEFINITELY WILL NOT BE BACK. THERE ARE MANY OTHER OPTIONS OUT THERE.Must be a new manager or new staff since the last. This place couldn't be more poorly ran and such a difference than before.

      Baker Bros Response

      08/08/2023

      Clearly the expectations were off. The tile was ordered on 7/26 and the information given to the customer via email was that it would take **** business days. We had hoped it would be sooner, but unfortuantely it was coming in from ***** and freight was a bit delayed. We could have done a better job of following up since it sounds like we committed to call backs that did not happen. We appreciate the patience on this and wish that the tile would have come in sooner as well. We hope to have an answer today and will reach out to the custome.

      Local BBB

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