Business ProfileforRed Mountain Weight Loss

I have used Red Mountain weight loss for 2 months now. On Month 1, I lost 8-9 lbs (holidays time). In the midst of month 2 (week 2), I noticed that I was eating a lot, I had gained 3 lbs back, so I called the company. At first I spoke with a nurse practitioner, she asked for my weight, blood pressure. The nurse suggested that I switch the medications around to see if they would become more effective. The nurse also suggested sending me a lower dosage of the medication (in a form of a spray) to add to the existing medication. Ultimately, the nurse mentioned to me that maybe I need to just switch the medication to a different appetite suppressant they offer. I agreed to the switch but the nurse needed to get approval first (and offered to call me back). Ultimately, I was told No because I cannot have that many medications out there. I explained to RM that I can return the remaining 2 weeks medication and that I was told when I signed up that if the meds arent working they can always swap it out. If the pharmacy was so concerned with the amount of medication I have out here, why attempt to send me the medication in the form of a spray? Is that not additional medication? Someone from RM called me the following day, but I explained to them that I could not speak to them while at work. Then I started receiving emails stating that they are having a hard time reaching me (which was a lie). Another email from the ** with more lies. I would like for RM to refund me for the complete 2nd month I paid for or exchange my medications at no charge to me.