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Find a Location

Barnet Dulaney Perkins Eye Center has 27 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Barnet Dulaney Perkins Eye Center

      63 S Rockford Dr Ste 220 Tempe, AZ 85281-6226

    • Barnet Dulaney Perkins Eye Center

      14239 W Bell Rd Ste 216 Surprise, AZ 85374-2482

    • Barnet Dulaney Perkins Eye Center

      8763 E Bell Rd Ste 106 Scottsdale, AZ 85260-1318

    • Barnet Dulaney Perkins Eye Center

      825 S 20th Ave Safford, AZ 85546-3317

    • Barnet Dulaney Perkins Eye Center

      10195 N Oracle Rd # 125 Tucson, AZ 85704-8749

    Business ProfileforBarnet Dulaney Perkins Eye Center

    Optometrist
    Multi Location Business

    Current Alerts For This Business

    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    Department of Justice v. Barnet Dulaney Perkins Eye Center

    The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

    On January 17, 2023, Barnet Dulaney Perkins Eye Center entered into a Consent Decree with the Department of Justice. The consent decree settles allegations that the business violated the Americans with Disabilities Act (ADA) by refusing to provide patients with disabilities the transfer assistance they need. Under terms of the consent decree, the business will not discriminate against individuals on the basis of disability in the full and equal enjoyment of their goods, services, facilities, privileges, advantages, or accommodations. The business will deposit the sum of $725,000 in an interest bearing account, to compensate individuals with disabilities who claim in good faith they were harmed by the business. The business must also pay monetary relief in the amount of $225,000, and pay a civil penalty in the amount of $50,000. The Assurance was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law.

    This action is final.

    At-a-glance

    Customer Reviews

    1.29/5stars

    Average of 31 Customer Reviews

    Customer Complaints

    50 complaints closed in last 3 years

    18 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Barnet Dulaney Perkins Eye Center has 27 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Barnet Dulaney Perkins Eye Center

        63 S Rockford Dr Ste 220 Tempe, AZ 85281-6226

      • Barnet Dulaney Perkins Eye Center

        14239 W Bell Rd Ste 216 Surprise, AZ 85374-2482

      • Barnet Dulaney Perkins Eye Center

        8763 E Bell Rd Ste 106 Scottsdale, AZ 85260-1318

      • Barnet Dulaney Perkins Eye Center

        825 S 20th Ave Safford, AZ 85546-3317

      • Barnet Dulaney Perkins Eye Center

        10195 N Oracle Rd # 125 Tucson, AZ 85704-8749

      Location of This Business
      63 S Rockford Dr Ste 220, Tempe, AZ 85281-6226
      BBB File Opened:
      4/1/1985
      Years in Business:
      39
      Business Started:
      4/1/1985
      Business Incorporated:
      8/19/2020
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Barnet-Dulaney-Perkins
      • Barnet Dulaney Perkins Eye Center PC
      Business Management
      • Mr. Shane Armstrong, CEO
      Contact Information

      Principal

      • Mr. Shane Armstrong, CEO

      Customer Complaints

      50 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      31 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Elizabeth P

      1 star

      09/26/2024

      Terrible office staff do not return calls and have no respect for the patients time or convenience. Had an appointment scheduled as I was walking up to the door of the office they called me to cancel the appointment. Explained I was already at the office my appointment time was in 3 minutes. They could have cared less insisted they had to cancel and reschedule. Did not care that I had to take time off work to get there and would now need to take additional time for the rescheduled appointment no concern for my loss of wages or cost of transportation not to mention waste of my time. They office manager took seven months to get back to me only because I left messages for them weekly. They have terrible customer service and show no care for the patient . Will be looking for another Doctor even though I like the one I'm seeing here the poorly run office and lack of care is not worth the ******..

      Barnet Dulaney Perkins Eye Center Response

      09/27/2024

      Hi. We are sorry that you had an unpleasant experience but understand that you were recently able to speak with a manager and a resolution was discussed. We hope that your concerns were resolved and that you will continue to entrust your eye care with us.    

      Local BBB

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