ComplaintsforSolare Power, LLC
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Complaint Details
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Initial Complaint
05/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This company has been real issue. They took 3 month for then to install my solar system. They also bait and switch the solar panel on me 2 days before installation. All the phone numbers are disconnected and no one is responsible there that you can speak to. It took them over 4 months to just apply for permit.Initial Complaint
04/18/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My system was installed in September. They never came back to show me how this system works or to obtain our final permit from the city. I have also found out that the inverter they used is not compatible with my panels. I also have one panel that is not working at all. I have sent numerous emails trying to schedule them to come out here to finish the install and fix the panel with no response.Initial Complaint
03/24/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Solare was contracted to install a solar power system. The installer ***************************** has made promises to have the system installed on 5 different dates. He has either shown up without the proper equipment, not shown up at all or elected to work on another project instead of fulfilling his commitments to finish this job. ******* even took extra money under the table from the sales rep as an incentive to finish this job. He pocketed the money and has made no attempt to come back. Additionally, I have take off multiple days of work to be here to allow the electrician into my home and attic. He failure to show up has cost me financially.
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Customer Complaints Summary
24 total complaints in the last 3 years.
2 complaints closed in the last 12 months.