Business ProfileforCanyon Paint & Body Inc

Consumer beware, I had the front end of my car repaired here, and the paint started failing after six months, once I decided to pursue the warranty that I am promised this company has done everything possible to get out of repairing my car. They lied on the phone to the insurance company about the nature of the issue. I was on the line. I am pretty sure that paint is not supposed to start peeling off the entire surface of the bumper in different locations. I have been in the service industry for over 15 years and theres one thing that I cannot stand, it is when a company does not own up to their mistakes. Not once was I given an apology for what I was experiencing, from the start I was given excuse after excuse after excuse instead of trying to take care of clearly shotty work that was done. They claim because the bottom of the bumper hit a curb that it caused the paint failure. First, the paint fail started before any curb was hit, and the only part damaged is underneath the bumper where it scraped a curb, but yet the entire bumper all the way from left to right and top to bottom has paint peeling. They do not want to warranty it because of this even though they were given the go ahead by me and by the insurance company. Then they want to blame the paint manufacturer and wait on them to see if they will cover it. Again, they are doing everything they can to avoid repairing the work. If they are going lifetime warranty their repairs then why are they trying so hard to avoid fixing an issue that is clearly the fault of a bad paint job. Do not use this company,