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          Find a Location

          ViaSat Inc has 31 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • ViaSat Inc

              6155 El Camino Real Carlsbad, CA 92009-1602

            • ViaSat Inc

              410 Commercial Blvd Broussard, LA 70518-3630

            • ViaSat Inc

              109 Evergreen Dr Houma, LA 70364-1095

            • ViaSat Inc

              1303 Victor II Blvd Morgan City, LA 70380

            • Viasat

              300 Nickerson Rd Ste 100 Marlborough, MA 01752

            Business ProfileViaSat Inc

            Internet Providers
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            6155 El Camino Real

            Carlsbad, CA 92009-1602

            Visit Website
            (760) 476-2200

            Customer Reviews

            1.04/5

            Average of 581 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1,655 complaints closed in last 3 years

            366 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company offers internet services.

            Business Details

            This is a multi-location business.

            Find a Location

            ViaSat Inc has 31 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • ViaSat Inc

                6155 El Camino Real Carlsbad, CA 92009-1602

              • ViaSat Inc

                410 Commercial Blvd Broussard, LA 70518-3630

              • ViaSat Inc

                109 Evergreen Dr Houma, LA 70364-1095

              • ViaSat Inc

                1303 Victor II Blvd Morgan City, LA 70380

              • Viasat

                300 Nickerson Rd Ste 100 Marlborough, MA 01752

              Headquarters
              6155 El Camino Real, Carlsbad, CA 92009-1602
              BBB File Opened:
              11/6/1996
              Years in Business:
              38
              Business Started:
              8/14/1986
              Business Incorporated:
              11/6/1996
              Type of Entity:
              Corporation
              Alternate Business Name
              • Exede
              • ViaSat Internet
              Business Management
              • Mr. Mark Dankberg, CEO
              Contact Information

              Principal

              • Mr. Mark Dankberg, CEO
              Additional Contact Information

              Fax Numbers

              • (760) 929-3941
                Primary Fax
              Read More Business Details and See Alerts

              Customer Complaints

              1,655 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/14/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              Basically my billing cycle started 2 days ago on October 12th and I called today to cancel service on October 14th. However they are charging me a full month of service and will not cancel service until my next billing cycle on November 11th. When I will no longer be using the service starting today. I went through 3 customer service managers and the last one said customers are not allowed to speak to corporate and I could not speak to his supervisor. So then I asked to speak with someone in sales or marketing and they dont have anyone to send me to there either. I have been a loyal paying customer for years. If it were only a week I would just let it go but a full month of service is basically close to $150. That it horrible that they would do that to such a good customer. Said they couldnt even give me partial credit for the months charges either. I just dont think I should be forced to pay for a service that I am no longer using. And how can I not get anybody that can actually help me.
              Read More
              Read 1654 More Complaints

              Customer Reviews

              581 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Mustabshera S

              11/12/2024

              Back in 2021 I cancelled my internet service with ViaSat because my Internet wasnt working most days. I was instructed to return the equipment which I did. Now three years later when I filed my tax return I discovered that $1,000 had been deducted and I was told that ViaSat took that amount. Ive been unable to speak with anyone at ViaSat because when I call their automated system recognizes my number, says my account has been sent to collections and then drops the call. I contacted the collection agency which recently sent me a letter saying I owe an additional $722, but they just said they would reach out to ViaSat when I made them aware of how I cancelled my via sat three years ago and how recently I had that 1000 dollar deducted from my tax refund. I dont understand how they can charge me like this after I followed all their instructions. They have never picked up the satellite dish they installed on my roof. If I werent disabled I wouldve removed it myself and returned it but I cant do that. I dont know what Im being charged for or how to stop the charges. What can I do to resolve this?
              Read 580 More Customer Reviews

              Local BBB

              BBB Serving the Pacific Southwest, Central & Inland California

              More Info on Local BBB

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