Business ProfileforBeachwalk Villas

First, we couldn't get a hold of them for a solid week before check-in, then when we arrived we were told they would provide us with a packing play but no one was working. The front desk on a Tuesday and no pack and play was put into our room so we had to go out and purchase one, which put a damper in our day. Clear water damage and appear to be mold clean up in the bathroom on the ceiling, cracked glass closet door. Then our second day there they had a electrician schedule to fix a and I quote "sparking outlet for the microwave" why would you rent a unit with a potential fire hazard to a family with three small children? and they knew about it! We had to leave our unit and disrupting our children's nap time. Keep in mind this is an infant and a young toddler while they fix the outlet after I told them they had to wait until we left. When talking to the property manager they told me that they were considering this an emergency situation to which I replied. Then why did you rent us the unit if you knew about it. They then said it wasn't a big deal and the guy was out fast enough. Very poor communication and very poor customer service. If you pay attention to the negative comments on this place, you will see a lot of the same. Poor communication and not good customer service. Of course the location is fantastic but I would never stay here again unless it was run by a different property company. All of this said and done. They said that they would reimburse us for one day and the pack and play that would come out to $250. When it was all said and done. They reimbursed us $200 and then ignored all my messages. They refused to pay for the full amount.