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          Kia of Carson has 1 locations, listed below.

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            Business ProfileKia of Carson

            Auto Brokers

            Contact Information

            22020 Recreation Rd

            Carson, CA 90745-2342

            Get Directions
            Visit Website
            (877) 462-3035

            Customer Reviews

            1.04/5

            Average of 24 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            46 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            22020 Recreation Rd, Carson, CA 90745-2342
            BBB File Opened:
            9/4/2019
            Years in Business:
            6
            Business Started:
            8/21/2018
            Business Incorporated:
            6/27/2018
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 201818310275 for this business, issued by Secretary of State-Corporations

            These agencies may include:

            Secretary of State-Corporations

            1500 11th Street

            Sacramento CA 95814

            (916) 653-6814

            https://businesssearch.sos.ca.gov/

            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Trophy Of Carson LLC
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            46 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/06/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unresolved
            I purchased a Kia ******** 2022 Certified pre owned on 09/03/24. The service was horrible. I was talked to in a disrespectful manner. The car was returned to the dealer as a lease. They sold it to me with the previous owners information still registered in the car. They never reset the car. I complained about the scratches and if they could be buffed they told me to make an appointment. The next day I contacted the general manager who told me to bring the car up there around 1130 only for the workers to state the ** didnt work there in that department. Called out of work went back up and the ** was sitting there. When I start the car it makes a noise. They told me it was a cold start. I had already drove the car there so it shouldnt have been a cold start. The scratches I complained about got painted over and the paint is bubbling. I have had the car for two days and now they are telling me I owe a $500 restocking fee on a car that wasnt ready to be sold. I have been to the dealership 4 times total and multiple phone calls and they tell me nothing is wrong with the car. Also the app states the oil changed is 731 days behind on the car. The dealer states I am over reacting.
            Read More
            Read 45 More Complaints

            Customer Reviews

            24 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Deniece R

            06/21/2024

            As a valued customer, I expect prompt and satisfactory customer service. However, the lack of communication and resolution from Kia of Carson has greatly disappointed me.
            Read 23 More Customer Reviews

            Local BBB

            BBB of Los Angeles & Silicon Valley

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