Business ProfileforIntegrity Admin Group
Additional business information
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On May 5, 2023 Integrity Admin Group chose to enter into an assurance of voluntary compliance with the Connecticut Department of Consumer Protection. The assurance settled allegations that marketing letters used by the businesses’ independent sellers created a misleading sense of urgency and authority. Under terms of the assurance, Integrity Admin Group agreed to pay the Department $10,000.00 for investigative costs. Integrity Admin Group also took measures to ensure that any independent sellers who may send letters to consumers in the future promoting its administrative services do not raise similar concerns with the Department. Integrity Admin Group agreed to enter into the assurance for settlement purposes only, it did not admit to any violations of law, and there were no findings of wrongdoing by Integrity Admin Group. The assurance should not be considered as an admission of guilt or finding of violation of the law.
This action is final.
At-a-glance
Customer Complaints
66 complaints closed in last 3 years
25 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
This business offers warranty claims administrative services.
Business Details
This is a multi-location business.
- Location of This Business
- 3505 Cadillac Ave Bldg O Ste 106, Costa Mesa, CA 92626-1429
- BBB File Opened:
- 7/12/2019
- Years in Business:
- 7
- Business Started:
- 10/5/2017
- Business Incorporated:
- 2/28/2018
- Accredited Since:
- 7/12/2019
- Type of Entity:
- Corporation
- Alternate Business Name
- Integrity Vehicle Group Inc
- Business Management
- Ms. Cheryl Gaglia
- Mr. Owen McCullough, Member
- Mr. Todd Yaede, Claims Manager
- Contact Information
Principal
- Ms. Cheryl Gaglia
Customer Contact
- Ms. Cheryl Gaglia
- Mr. Todd Yaede, Claims Manager
- Additional Contact Information
Phone Numbers
- (800) 259-6793Other Phone
- (636) 299-7899Other Phone
Email Addresses
- Primary
- (800) 259-6793
Customer Complaints
66 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
10/07/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
Customer Reviews
209 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Mary B
5 stars11/19/2024
Integrity Admin Group Response
11/20/2024
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