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          Creative Financial Services has 1 locations, listed below.

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            Business ProfileCreative Financial Services

            Financial Consultants

            Current Alerts For This Business

            Alert:

            According to BBB files, records show that the company has a pattern of complaints concerning consumers alleging being charged multiple upfront fees be enrolled in a mortgage relief program. On October 14, 2024 the BBB contacted the company regarding our concerns about the amount and pattern of complaints we have received, unfortunately, the BBB did not receive a response.


            FTC Guidelines states “It's illegal to charge upfront fees. You can't collect money from a customer unless you deliver – and the customer agrees to – a written offer of mortgage relief from the customer's lender or servicer.” To read more about the MARS rule: https://www.ftc.gov/tips-advice/business-center/guidance/mortgage-assistance-relief-services-rule-compliance-guide  


            Contact Information

            Culver City, CA 90232

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D+

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            Culver City, CA 90232
            BBB File Opened:
            9/19/2024
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/19/2024

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            said I was approved for a loan with down payment but never received loan was just given the run around so just want a refund now

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Jacqueline M

            10/08/2024

            They contacted me saying that I was approved for *****. Im not sure how they got my information though. They said my credit was poor so in order to get the loan I would have to prepay for 3 months ahead of time. I know any legit lender would not be asking for upfront payment. Im going to pass on giving them any money first.

            Local BBB

            BBB of Los Angeles & Silicon Valley

            More Info on Local BBB

            BBB Reports On

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