Business ProfileforTenikle LLC
Current Alerts For This Business
On January 18, 2024, BBB sent the company a Business Practice Inquiry through email, to request the following information:
-Current and active contact information for the business, for consumers to make contact with the business;
-The current quality control process in place of how the business ensures products are shipped out to consumers and that the correct amount, color,..etc of products is shipped out as well;
-The current process in place to ensure refunds are given to consumers that are eligible for them;
As of January 31, 2024 , the business has not responded to BBB's request.
Consumers with outstanding concerns are still encouraged to file a complaint for BBB records, but may also wish to file a complaint with the Attorney General’s Office and/or Federal Trade Commission.
Additional business information
On January 18, 2024, BBB requested Tenikle LLC to modify, substantiate, or discontinue claims made on their website (https://www.tenikle.com/) that read, “ENVIRONMENTALLY-FRIENDLY”, ”Environmentally-Friendly Silicone…There are far too many mobile accessories still being made from plastic. We made Tenikle eco-friendly from non-petroleum silicone, to stand the test of time.”, “Men’s Journal” logo, “Buzz Feed” logo, “Mashable” logo, “KTLA 5” logo, “HSN” logo, “QVC” logo, “The View” logo, “GMA” logo, “CBS News” logo, and “Sale”. Advertisers must be prepared to substantiate such claims per BBB's Code of Advertising.
BBB's Code of Advertising Section 36 states, Advertisers should not make broad, unqualified general environmental benefit claims like “green” or “eco-friendly.” 36.1.3 Advertisers must possess competent and reliable evidence (often scientific evidence) to support all environmental benefit claims. Qualifications for any claim must be clear, conspicuous and understandable. BBB’s Code of Advertising Section 34 states, Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data. BBB’s Code of Advertising Section 1 states, The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB. 1.4 Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact. Additionally, BBB’s Code of Advertising Section 9 states, The unqualified term “sale” may be used in advertising only if there is a significant reduction from the advertiser's usual and customary price of the products or services offered and the sale is for a limited period of time. If the sale exceeds thirty (30) days, advertisers should be prepared to substantiate that the offering is indeed a valid price reduction and has not become their regular price. 9.2 Time limit sales must be observed.
As of January 31, 2024, the business has not responded to BBB's request.
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 24551 del Prado # 4051, Dana Point, CA 92629-6298
- BBB File Opened:
- 4/20/2018
- Years in Business:
- 11
- Business Started:
- 4/4/2013
- Business Incorporated:
- 12/19/2015
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mr. Hans Dose, Owner
- Contact Information
Principal
- Mr. Hans Dose, Owner
Customer Contact
- Mr. Hans Dose, Owner
- Additional Contact Information
Email Addresses
- Primary
Website Addresses
Customer Complaints
32 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
11/13/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
20 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Eleanor K
1 star10/03/2024
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