Business ProfileforTeam Kia of El Cajon

DONT BUY from Kia of El Cajon!!!They were SOOOOO DECEITFUL!!! I explained first thing, I had my own financing and how much I wanted to spend. THEY wanted to charge me $10,000 over by adding unnecessary extras!!! *****% financing!! My credit union was going to give me 6% and now they won't even Finance me because I'm ***ide down because of all the charges from **** I went back three times and talked to the manager ****, finance *** ****** and the salesman ****. they listened but refused to help me. I said can I trade the car in for something that I can actually afford? they didn't help me. I asked them several times how much is the car? A price wasn't listed anywhere and they never told me.. they just said oh, it's in your budget. I should have walked out but they had my car keys since 9am. They kept saying oh we're assessing your car . It doesn't take 4 to 5 hours to assess somebody's car . The finance guy was talking about his wife that had cancer stage 4 and his children that were supporting them and his dog, while I'm trying to sign papers. Distraction tactics. I was signing papers because I thought the car was in my budget like I had asked them several times. The price was at one location in the very back there was the final amount of the car and I didn't even see it. I saw an amount that was $4,000 less than what I thought it was paying. I've been so sick over this whole thing . If they're doing that to me, they've got to be doing that to many other people. it's disgusting ! I tried to get them to help me and they refused . They are horrible!!!!!! Sales, Managers and Finance were all horrible and extremely pushy. This car's MSRP was 17 to ****** it's a 22 Kia ****** and the final price was around $29,600. I need help! I asked **** if he would let someone treat his mother this way and he looked at me like I was speaking a foreign language. Also the car has pits in the windshield and paint touch-*** all over. It's a disaster! No stars here!

I went down to the dealership again yesterday to see if I could help talk some kindness into the manager. Again he refused to help me. I don't understand how people can sleep at night when they know that they're treating people like me so unjustly and deceitful. The **** was 17 to ****** for the car which I found out later. Why would they show me a car that was already more expensive than what I could afford? They know that they're going to charge $5,000 in ridiculous fees such as paint and fabric for say 1400 pulse which is to help them locate a car if it's stolen I've never had a car stolen in my life so why would I need that? Tire and Wheels is another one and then stargard for another 1400 anyway the totals were $5,000 and then you had taxes and fees and all that other stuff and it came out to $29,600. If I came in there saying I could spend $20,000 out the door why would you show me a car full well knowing that you were going to add another $5,000 to it for all these extras they should have been showing me a car for $14,000 not what they did and then adding what they did. I'm absolutely appalled at what they've done. They put me in a huge bind and I had gone back there four days in a row after I purchased the car trying to get them to help me and they wouldn't do it. How are these people okay with the way they're treating people taking advantage of people charging me 11% when I said I have my own financing? How are these people still in business when they're trying to take advantage of people they should be horribly ashamed of themselves. Just to check, I got on the Kia of El Cajon website to see how much I could trade the car in for that I got nearly a month ago. 2022 ****** they said I could get 12 to ****** for it as a trade in. Are you kidding me? How is this okay? Please can somebody help me find some sort of resolution in this mess? it's not absolutely not okay the way people are being treated there!!!