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            Business ProfileEbike Haul LLC

            Electric Bike

            Additional business information

            Additional Info:

            eBikeHaul is an online retailer providing competitive prices on Electric Transportation.  We aim to provide a memorable experience when you shop on our online store by offering quality products with top-rated customer service.

            We are based in California, with offices nationwide. We distribute nationwide via FedEx, UPS, and First Class Priority Mail.

            We have been operating and managing our online store to build up a reputable establishment online relationship. E Transportation is our passionate, so we decided to convert this passionate into an online store.

            We have a great team and aim to grow our business more and more, offering our customers the best Electric Transportation available. We promise you to get you out to enjoy the outside no matter of your age.

            If you have any questions about our products, or if would like to check the availability of an item, please use the “Contact Us” page to get in touch or just email us on ContactUs@ebikehaul.com

            See all additional business information

            Contact Information

            9146 E Stockton Blvd

            Elk Grove, CA 95624

            Visit Website
            (916) 398-2453

            Business hours

            9:00 AM - 8:00 PM
            Business Hours
            9:00 AM - 8:00 PM
            9:00 AM - 8:00 PM
            9:00 AM - 8:00 PM
            9:00 AM - 8:00 PM
            9:00 AM - 8:00 PM
            9:00 AM - 8:00 PM
            9:00 AM - 8:00 PM

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 3

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            9146 E Stockton Blvd, Elk Grove, CA 95624
            BBB File Opened:
            8/22/2022
            Years in Business:
            3
            Business Started:
            3/7/2021
            Licensing Information:

            • EIN# 86-3984053

              Reseal# 252670784

            Hours of Operation

            Primary

            M:
            9:00 AM - 8:00 PM
            T:
            9:00 AM - 8:00 PM
            W:
            9:00 AM - 8:00 PM
            Th:
            9:00 AM - 8:00 PM
            F:
            9:00 AM - 8:00 PM
            Sa:
            9:00 AM - 8:00 PM
            Su:
            9:00 AM - 8:00 PM
            Business Management
            • Shahla Omer, CEO
            Contact Information

            Principal

            • Shahla Omer, CEO

            Customer Contact

            • Shahla Omer, CEO
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Your guide to buying an electric bike

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/15/2022

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Unanswered
            I purchased the electric bike. After re riot of the bike I had issues regarding electrical and safety. I returned the bike due to lack of honesty on behalf of ebikehaul. Wvikehaul failed to refund roughly $1,300.00 of my money stating fees. No details just fees. The company also kept the accessories without refund (theft). Very dishonest company and I was later warned not to do business with them by manufacturers who were flooded with complaints ts a loud them.
            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Terry C.

            02/16/2023

            I bought a 2022 SoverSky M10 Fat Tire Chopper and it got only 50 miles on it when the throttle froze at 35 MPH, nearly ran a red light. I paid $3000.00 for it and it is still under warranty. I have tried and tried to contact them and they never answer the phone. I have sent email after email to the but I get no response from them. I bought this bike back in September and have had no luck at all with them. I saw a rating of F on your site. I have tried to get in touch with the SoverSky warehouse located in ********** with no response. I did bring the bike inside my apartment to thaw, and now the Throttle moves to full capacity but it will not go at all. The lights, horn, blinkers and brake lights all work but no power to the throttle. I am really upset on losing $3000.00. Is there any way You might be able to contact EbikeHaul or SoverSky warehouse? I'll wait for your reply.

            Local BBB

            BBB of Northeast California

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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