Business ProfileforNationwide Insurance Claims Advocates

On 5/31/24 NICA Roof Claims asked me to electronically endorse an additional check for $5157.33 so they could have Evolve Construction replace the gutters on my house after they replaced the roof from an insurance claim. On 6/4/24 they cashed this check, then called me to tell me that ******************* does not do gutter work, and that I would be reimbursed this money so I could find my own ************* is now 5 months later and I have yet to receive payment, updates, or even a response. I have called and emailed on a weekly basis since then. Not a single email reply, and when I get someone to answer the phone it is answered in an overseas call center. The conversation goes the same each time. They apologize for the lack of communication, and request an update from their accounting department. Each phone call ends with them telling me that I will receive an update within ***** hours, and I never get that phone call.5 months in and I dont see anything coming of it. They stole over five grand from my insurance company and I am now responsible for replacing my gutters out of my own pocket. I know of one other person in my local area that had the exact same thing happen to them. Fix the roof, ask for extra money for gutters, gets a check, then complete loss of communication. End of the day, I cannot stress enough to never use this company. Its a total scam.