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            Business ProfileMindscope Products Inc

            Wholesale Toys

            Contact Information

            PO Box 9525

            Glendale, CA 91226-0525

            Get Directions
            Visit Website
            (626) 398-2000

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            NR

            This business is not BBB Accredited

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            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            PO Box 9525, Glendale, CA 91226-0525
            BBB File Opened:
            1/13/2015
            Years in Business:
            11
            Business Started:
            1/1/2013
            Type of Entity:
            Corporation
            Business Management
            • George Balanchi
            Contact Information

            Principal

            • George Balanchi

            Customer Contact

            • George Balanchi
            Read More Business Details and See Alerts

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Ted P

            01/16/2023

            I contacted them about a broken remote control and they said they could replace it I'd have to pay shipping which was around $17. That was basically the price of a whole new car and Remote control. So I wasn't being helped I was being taken advantage of In my opinion. I would never do business with them again!!

            Mindscope Products Inc Response

            02/24/2023

            Customer contacted us and said they purchased the item from QVC, we asked that they kindly send the unit back to QVC who would happily send a replacement.  Customer said that the toy was gifted to them, so since they had no proof of purchase to ascertain the date of purchase, we let ******* know that we would send him a full replacement but he would have to cover the shipping from ***********, ** to MO, in which *** charges $17.00.

             

            Mindscope Products Inc Response

            02/24/2023

            Correction, our customer service department reconfirmed that the customer purchased the toy RC car from QVC directly, so we asked that he return the item for a refund or credit with QVC directly. We mentioned that we would send him an entirely new set (remote control + vehicle) but he had to handle shipping.  He confirmed that he did go back to QVC and they gave him a $20.00 credit.

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