Business ProfileforSchoettler Research and Engineering Corporation
Additional business information
On May 12, 2023, BBB requested Schoettler Research and Engineering Corporation to modify, substantiate, or discontinue claims made on their websites (https://www.patriot-hybrid.com) & (https://patriotfilterstore.com/) which read, "Made IN USA", "(MADE IN THE USA!)", "We have an A+ rating with the BBB!", and "We have an A+ rating with the BBB". Advertisers must be prepared to substantiate such claims per BBB's Code of Advertising.
BBB's Code of Advertising Section 37 states, “Made in USA” and similar terms used to describe the origin of a product must be truthful and substantiated.
37.2 An advertiser must not express or imply that a product or product line is exclusively “Made in USA” unless all or virtually all of the product is made in the U.S. All significant parts and processing that go into the product must be of U.S. origin. That is, the product should contain no — or negligible — foreign content. Additionally, BBB's Code of Advertising Section 1 states, The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
As of May 26, 2023 the business has not responded to BBB's request.
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 15121 Graham St Ste 107, Huntington Beach, CA 92649-1133
- BBB File Opened:
- 10/23/2013
- Years in Business:
- 35
- Business Started:
- 10/10/1989
- Business Incorporated:
- 8/5/1996
- Type of Entity:
- Corporation
- Alternate Business Name
- Schoettler Research & Development
- Business Management
- Mr. Harold Schoettler, Founder
- Ms. Caroline Schoettler, Office Manager
- Mr. Mike Schoettler, Vice President
- Mr. John Paul Schoettler, President
- Contact Information
Principal
- Mr. Mike Schoettler, Vice President
- Mr. John Paul Schoettler, President
Customer Contact
- Mr. John Paul Schoettler, President
- Additional Contact Information
Fax Numbers
- (714) 373-2109Primary Fax
Phone Numbers
- (800) 659-9901Other Phone
Email Addresses
- Primary
- (714) 373-2109
Customer Complaints
2 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
09/19/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
MIKE S
3 stars09/26/2022
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