Business ProfileforGentle Dental

Ive been a patient at the gentle dental in *******, ** on ********************* for over a decade. I typically love the dentist and have always had a great experience there until today on 10/24/24. I went in for my six month cleaning and I didnt have my typical doctor, which is Dr. ******* which was fine Until this was the worst experience Ive ever had in my entire life at a dentist office and it was just a cleaning. It was so painful. I believe I saw Dr. *** she is fairly young. Her and the assistant were constantly leaning over me to grab different instruments And they were putting all of their weight on my face/head suffocating me. I was water boarded the whole entire time with water going up my nostrils and under the glasses into my eyes. When I addressed that I was getting soaked, she said that it was a new tool Then continued to drench me. It was so painful. I was bleeding during and even for hours after the appointment. before the cleaning, she took x-rays, which were also painful And told me that she saw four new cavities when six months ago I had zero. But said she would look on the inside of my mouth to see if I actually had any. once she looked She told me she saw none.. And then proceeded to tell me the X-rays can be wrong. So why are we taking x-rays of a patients mouth if they are not 100% accurate and then telling them wrong information. It makes me believe she didnt know what she was talking about and didnt know how to look at an x-ray. So I left my appointment not only in pain but highly confused. I made a complaint to the front office manager. She was rude at first, but then called me 20 minutes after I left my appointment saying that when Dr. ******* comes back from vacation, I can see her to double check on the cavaties to see if I actually have them or not. My whole experience was horrible and now I understand why some people are terrified of the dentist.