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          Citizen Debt Services has 1 locations, listed below.

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            Business ProfileCitizen Debt Services

            Debt Relief Services

            Contact Information

            18881 Von Karman Ave

            Irvine, CA 92612

            Visit Website
            Email this Business
            (888) 842-4898

            Business hours

            7:00 AM - 7:00 PM
            Business Hours
            7:00 AM - 7:00 PM
            7:00 AM - 7:00 PM
            7:00 AM - 7:00 PM
            7:00 AM - 7:00 PM
            7:00 AM - 7:00 PM

            Customer Reviews

            4.96/5

            Average of 110 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business provides Debt relief services.

            Business Details

            Location of This Business
            18881 Von Karman Ave, Irvine, CA 92612
            Email this Business
            BBB File Opened:
            1/14/2020
            Years in Business:
            7
            Business Started:
            10/17/2017
            Business Incorporated:
            7/20/2020
            Type of Entity:
            Corporation
            Alternate Business Name
            • Impressions Financial Inc
            Hours of Operation

            Primary

            M:
            7:00 AM - 7:00 PM
            T:
            7:00 AM - 7:00 PM
            W:
            7:00 AM - 7:00 PM
            Th:
            7:00 AM - 7:00 PM
            F:
            7:00 AM - 7:00 PM
            Business Management
            • Mr. Calvin Ho, CEO
            • Mr. Ken Huang, Associate
            • Ms. Thu Quach, Operations Manager
            Contact Information

            Principal

            • Mr. Calvin Ho, CEO
            • Mr. Ken Huang, Associate

            Customer Contact

            • Mr. Calvin Ho, CEO
            • Mr. Ken Huang, Associate
            • Ms. Thu Quach, Operations Manager
            Additional Contact Information

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/30/2024

            Complaint Type:
            Billing Issues
            Status:
            Answered
            This is debt consolidation. Old contract was in May, 2025. After that they changed another contract to increase the total debt and increase the length of monthly payment from 48 to 52 then change again to 63 months. Also, they asked to open online bank account called *************** LLC account number: ****************. The total amount they have withdrawn is $1428 but the settlement has go no where. I contacted them on 07/11/2024 via etext with formal request to cancel the program and asking for refund. They said if I dont want it, they leave file there in case I change my mind in future. Until now I havent heard from anyone in response to my refund. They never mentioned the fees, now they said theyll charge 25% fee of the total debt amount $37,000. Please help I got a trap from this company.
            Read More

            Customer Reviews

            110 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Alan W

            11/21/2024

            Very good service employees are very nice to speaking with you and care each details
            Read 109 More Customer Reviews

            Local BBB

            BBB Serving the Pacific Southwest, Central & Inland California

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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