Business ProfileforRefined Document Services

I am reaching out in hopes to raise awareness about a company who frames themselves as a Student Loan Forgiveness servicer, when in fact they are just a company who charges a service fee to prepare documents and keep track of your student loans. This was most definitely not explained to me when I agreed to sign with Refined Documents. I signed a contract with Refined Documents back in January of 2022 and have been making monthly payments thereafter. Recently I started receiving email correspondences from a company by the name of AidVantage, which is a student loan servicer through the US ********** of ********** I made an online account for AidVantage thinking that they bought out Refined Documents, as banks and loans get sold all the time. When I logged on to AidVantage, I noticed that the balance of my student loans had actually INCREASED from the time that I signed with Refined Documents. I then called AidVantage to clarify, and it was then that they advised me that they had never heard of Refined Documents and that they (AidVantage) were my current loan servicer. They advised me to call the Depatment of Education to get directions on next steps, and they advised that I reach out to the BBB as they also had never heard of Refined Documents. Before doing so, I did some further research and found that thousands of people have fell victim to Refined Documents. Though I am the one who made the mistake and didn't read the fine print and all of the red flags, I am praying that you might be able to help me get back some of the money that I have paid this company over the last almost 2 years. It is hard enough making ends mean with 3 children in today's world, the last thing I needed was to be paying money to some scam company. I would be forever grateful to get some of this money back to actually apply it to my student loans, where I thought it had been going all along.