Business Profilefor3 Day Blinds

This has been the worst experience as a consumer I have ever had. Everything started fine with the salesman and ordering. Once the measurements were taken I was told it would be approximately 2 weeks to actually have the blinds installed. Fast forward 2 months, I get an email saying my blinds are delayed a month. I wait the month, send an email looking for an updated timeline and was given a specific date a couple weeks later. That day comes and goes and I heard nothing from the company. I reach out again and the customer service *** informed me that my order was approved but never put through processing so it will be another 2 weeks. At this point, I was very frustrated and they did reimburse me some money back. However, the install date was pushed back another 2 weeks. Also, they did not reimburse my money right away when they said they did, that took another email to get straightened out. FINALLY, 4 months later, the install was scheduled. They came, installed 1 of 2 blinds and told me there was a measurement/cutting problem and the 2nd blind would not fit, it needed to be cut down. The guy installing the blinds told me they just have to cut it down at the shop and could come back later that night. I get another phone call from the installation company to reschedule the blind to be installed 8 days later. That was unacceptable and they gave me every excuse in the book to not come back later that day to finish the job. They expected me to move my entire schedule around to fit their needs. The next day they came back to finish the installation. I thought everything was fine after that and I no longer need to deal with this terrible company.....until the handle on the blind broke the very next day. I will never use this company again and wish I would have gotten a larger reimbursement for their s*** product, that costs a lot of money, which breaks within 1 use.

I see that our ************* team is actively working to address your concerns. We value you as a customer and will continue to monitor your project until completion. Thank you for your patience.