Business ProfileforKratom Spot
Additional business information
On August 17, 2022, BBB requested Kratom Spot to modify, substantiate, or discontinue claims made on their website (https://kratomspot.com/) that read, “USE COUPON CODE KSPOT15 TO SAVE 15% AT CHECKOUT”, with no expiration date, “..The highest quality, fair-trade Kratom from around the world, including red, white, and green strains.. & ..Choose Kratom Spot for the highest quality Kratom for sale.. ”, “At Kratom Spot, we stock what can only be called the world’s best kratom.”, “THE BEST PLACE TO BUY KRATOM ONLINE”, “GMP CERTIFIED…AKA GMP approved.. & AKA Approved..Verified Vendor.. ” logos, “Made in USA”, “..Buy discount Kratom online with confidence knowing that even our best deals come with purity and potency guaranteed..”, “Kratom Deals” with no expiration date, “Red Vein Maeng Da Kratom Powder...Red Maeng Da is known to offer relaxing, anxiolytic, and mood-elevating benefits..”, "White Vein Borneo Kratom Powder...White Borneo is perfect for morning and daytime kratom users, as it will give you that extra boost you need to get through the day with ease..", “premium grade”. Advertisers must be prepared to substantiate such claims per BBB's Code of Advertising.
BBB's Code of Advertising Section 9 states, Time limit sales must be observed. BBB's Code of Advertising Section 29 states, Expressions of opinion or personal evaluation of the intangible qualities of a product or service are likely to be considered puffery. Such claims are not subject to the test of truth and accuracy and would not need substantiation. Puffery may include statements such as “best food in the world” and “we try harder” as well as other individual opinions, statements of corporate pride, exaggerations, blustering and boasting statements upon which no reasonable buyer would be justified in relying. Puffery also includes general claims of superiority over comparable products that are so vague that it can be understood as nothing more than a mere expression of opinion. BBB's Code of Advertising Section 34 states, Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data. Additionally, BBB's Code of Advertising Section 37 states, “Made in USA” and similar terms used to describe the origin of a product must be truthful and substantiated. An advertiser must not express or imply that a product or product line is exclusively “Made in USA” unless all or virtually all of the product is made in the U.S. All significant parts and processing that go into the product must be of U.S. origin. That is, the product should contain no — or negligible — foreign content.
As of August 31, 2022 the business has not responded to BBB's request.
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 16755 Von Karman Ave, Irvine, CA 92606
- BBB File Opened:
- 5/14/2018
- Years in Business:
- 10
- Business Started:
- 10/21/2014
- Type of Entity:
- Sole Proprietorship
Customer Complaints
4 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
08/03/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
John J
1 star02/02/2023
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.