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Find a Location

Kratom Spot has 1 locations, listed below.

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    Business ProfileforKratom Spot

    Vitamins and Supplements

    Additional business information

    Advertising Review:

    On August 17, 2022, BBB requested Kratom Spot to modify, substantiate, or discontinue claims made on their website (https://kratomspot.com/) that read, “USE COUPON CODE KSPOT15 TO SAVE 15% AT CHECKOUT”, with no expiration date, “..The highest quality, fair-trade Kratom from around the world, including red, white, and green strains.. & ..Choose Kratom Spot for the highest quality Kratom for sale.. ”, “At Kratom Spot, we stock what can only be called the world’s best kratom.”, “THE BEST PLACE TO BUY KRATOM ONLINE”, “GMP CERTIFIED…AKA GMP approved.. & AKA Approved..Verified Vendor.. ” logos, “Made in USA”, “..Buy discount Kratom online with confidence knowing that even our best deals come with purity and potency guaranteed..”, “Kratom Deals” with no expiration date, “Red Vein Maeng Da Kratom Powder...Red Maeng Da is known to offer relaxing, anxiolytic, and mood-elevating benefits..”, "White Vein Borneo Kratom Powder...White Borneo is perfect for morning and daytime kratom users, as it will give you that extra boost you need to get through the day with ease..", “premium grade”. Advertisers must be prepared to substantiate such claims per BBB's Code of Advertising. 

    BBB's Code of Advertising Section 9 states, Time limit sales must be observed. BBB's Code of Advertising Section 29 states, Expressions of opinion or personal evaluation of the intangible qualities of a product or service are likely to be considered puffery. Such claims are not subject to the test of truth and accuracy and would not need substantiation. Puffery may include statements such as “best food in the world” and “we try harder” as well as other individual opinions, statements of corporate pride, exaggerations, blustering and boasting statements upon which no reasonable buyer would be justified in relying. Puffery also includes general claims of superiority over comparable products that are so vague that it can be understood as nothing more than a mere expression of opinion. BBB's Code of Advertising Section 34 states, Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data. Additionally, BBB's Code of Advertising Section 37 states, “Made in USA” and similar terms used to describe the origin of a product must be truthful and substantiated. An advertiser must not express or imply that a product or product line is exclusively “Made in USA” unless all or virtually all of the product is made in the U.S. All significant parts and processing that go into the product must be of U.S. origin. That is, the product should contain no — or negligible — foreign content.

    As of August 31, 2022 the business has not responded to BBB's request.

    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers herb supplements. 

    Business Details

    Location of This Business
    16755 Von Karman Ave, Irvine, CA 92606
    BBB File Opened:
    5/14/2018
    Years in Business:
    10
    Business Started:
    10/21/2014
    Type of Entity:
    Sole Proprietorship

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    John J

    1 star

    02/02/2023

    I've been a customer for almost 5 years. I order monthly, the same product, the same amount. I placed an order on 11/18/22 and there was a note on the check-out cart that if I spent over $100 I could get two regular strength small bottles of the chocolate mint or the orange cream kratom. So, I thought, that's a good deal and I ordered a two month supply of my regular product, (guaranteed over $100 dollars), thinking I'd get the freebies as promised. Of course, no promotional products came, just my regular order. Now, here's the worst part. I contacted them by phone (never any answer), left voice mail, sent emails and I got NOTHING. I looked for other vendors but I am very hesitant to change because, even though their customer service ***** d*** their products are good quality and reliable (even if over-priced). What a way to treat a regular, reliable customer. You're treating me pretty bad. I would accept any overture from K-Spot to make this situation right. I am not expecting it. Maybe the BBB could have a say in this scam (?) Again, I'm not expecting it.

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