Business ProfileforPink Gentle
Current Alerts For This Business
The Federal Trade Commission’s Prompt Delivery Rules "spells out the ground rules for making promises about shipments, notifying consumers about unexpected delays, and refunding consumers' money. Enforced by the FTC, the Mail or Telephone Order Rule applies to orders placed by phone, fax or the Internet.” For more information about the FTC's Prompt Delivery Rule please visit https://www.ftc.gov/tips-advice/business-center/guidance/selling-internet-prompt-delivery-rules
Additional business information
On January 31, 2023, BBB Serving Los Angeles and Silicon Valley requested that the company substantiate, modify, or discontinue claims advertised on the company's website, https://www.pinkgentle.com. The company advertises “Super Sale.” The company also advertises the following Warranties or Guarantee claims:
- “Satisfaction Guarantee”
- “30Days Money Back Guarantee”
- “Money-Back Guarantee:If you bought it and felt that it is not for you, don't worry. Just shoot us a message at contact ??support@pinkgentle.com, and we will make it right by offering you a replacement or refund. 100% Simple & Risk-Free process.”
BBB challenged these claims based on the following BBB Codes of Advertising:
9. Sales - https://www.bbb.org/code-of-advertising#Sales
20. Warranties or Guarantees - https://www.bbb.org/code-of-advertising#Warranties_Or_Guarantees
As of February 27, 2023, the business has failed to respond to our request for substantiation, modification, or discontinuation of the advertised claims.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 581 Yorbita Rd, La Puente, CA 91744-5906
- BBB File Opened:
- 1/20/2023
- Alternate Business Name
- Pinkgentle
Customer Complaints
18 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
10/18/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Customer Reviews
18 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Jim M
1 star11/17/2024
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