Business ProfileforSmartStop Self Storage
At-a-glance
Customer Complaints
82 complaints closed in last 3 years
45 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Business Details
This is a multi-location business.
- Headquarters
- 10 Terrace Rd, Ladera Ranch, CA 92694-1182
- BBB File Opened:
- 4/14/2004
- Years in Business:
- 15
- Business Started:
- 7/29/2009
- Business Incorporated:
- 2/24/2014
- Accredited Since:
- 7/6/2023
- Type of Entity:
- Corporation
- Alternate Business Name
- Smart Stop Self Storage
- Strategic Storage Holding LLC
- SmartStop Self Storage Reit Inc
- Business Management
- Ms. Rhonda Williams, Vice President of Marketing
- Mr. Nicholas M Look, Secretary
- Mr. James Barry, CFO
- Mr. H Michael Schwartz, Member
- Mr. Paul Mathews, Member
- Mr. Wayne Johnson, Member
- Mr. Robert Cerrone, Member
- Contact Information
Principal
- Ms. Rhonda Williams, Vice President of Marketing
- Mr. Nicholas M Look, Secretary
- Mr. James Barry, CFO
- Mr. H Michael Schwartz, Member
- Mr. Paul Mathews, Member
- Mr. Wayne Johnson, Member
- Mr. Robert Cerrone, Member
Customer Contact
- Ms. Rhonda Williams, Vice President of Marketing
- Additional Contact Information
Email Addresses
- Primary
Website Addresses
Customer Complaints
82 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
11/02/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
46 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Zare A
1 star11/06/2024
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