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Find a Location

Fivecbd has 1 locations, listed below.

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    • Fivecbd

      1968 S Coast Hwy Laguna Beach, CA 92651-3681

    Business ProfileforFivecbd

    CBD Products
    Revoked BBB accredited business

    Current Alerts For This Business

    Advertising Review:

    On April 11, 2023, BBB requested Fivecbd to modify, substantiate, or discontinue claims made on their website (https://fivecbd.com/) that read, ”these cbd+thc products were curated to help you find relief on your road to recovery.", "Let's take a look at several CBD+THC products curated specifically to help you find relief fast.", "If maximum relief is what you're after, definitely check out our 6,000mg Full Spectrum CBD+THC Oil. Yep, you heard that right — this CBD oil is packed with an industry-leading 6,000 milligrams of CBD", "five™'s CBD+THC gummies contain the highest quality CBD+THC extract with up to 6x the minor cannabinoids of our competitors.", "these cbd+thc sleep products will help you ease into your deepest slumber for sweet dreams.", "Full spectrum CBD and melatonin have already helped thousands of people sleep better, dream brighter, and wake up feeling more refreshed. Could you be the next?", "What started out as a fringe wellness product has rapidly blossomed into a science-backed, mainstream movement. And this science is just beginning to prove what hemp enthusiasts have known for centuries: CBD may be able to fundamentally change the way you sleep.", "Clinical studies show that CBD helps roughly two-thirds of its users sleep better. It's great for quieting down those anxious thoughts that make sleep so difficult, too. Even more impressively, CBD's beneficial effect on sleep appears to be long-lasting. A single dose of CBD may be enough to ensure your sleep cycles happen when they're supposed to. (For best results, though, take your CBD consistently.)", "Why is there THC in your CBD sleep products? Research shows that THC actually helps CBD work better and get absorbed more fully. For every 25 milligrams of CBD in our products, you'll find 2 milligrams of THC and 3 milligrams of other important cannabinoids. It's all part of nature's design!", "This hemp-derived compound activates your body's inner balance so powerfully that you almost can't help but kick back and unwind.", "It's true — while people give CBD credit for a lot of different things, what we should really be talking about is its incredible ability to reduce stress. CBD's ability to reduce stress is actually what gives it such a wide variety of other health benefits!", "CBD can also be used to replace less-than-healthy relaxation techniques. (And by techniques, we mean having one too many beers or way too many smoke breaks.) Unlike these other substances, it offers relaxation without harmful side effects.", and "Another piece of good news: since they're derived from hemp, the THC in these Gummies is entirely legal. They can be bought and enjoyed by any adult in any of the USA's 50 states." Advertisers must be prepared to substantiate such claims per BBB's Code of Advertising. 

     
    BBB’s Code of Advertising Section 34 states, Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data. Additionally, BBB’s Code of Advertising Section 1 states, The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.

     

    On January 9, 2024 the business responded by email to address the ad concerns. On January 25, 2024 BBB emailed the business back asking for further substantiation. On February 22, 2024 the business responded by email to address the ad concerns and BBB replied back by email the same day, asking for further substantiation.

     

    As of April 30, 2024, BBB has not heard from the business.

    Accreditation Revocation:
    On 06/06/2024 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

    2. Follow established legal and ethical advertising and selling practices, including, but not limited to, the BBB Code of Advertising.

    2A. Work with BBB and agree to modify, substantiate or discontinue advertising and selling practices when recommended.

    At-a-glance

    Customer Reviews

    1.44/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This business offers CBD products.

    Business Details

    Location of This Business
    1968 S Coast Hwy, Laguna Beach, CA 92651-3681
    BBB File Opened:
    12/21/2020
    Years in Business:
    6
    Business Started:
    10/12/2018
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. John Larsen, CEO
    • Ms. Lynn Tran, Associate
    • Ms. Payton Gabris, Supervisor
    • Mr. Jeremy Hogate, Communications Analyst
    • Ms. Pernille Trojgaard, COO
    Contact Information

    Principal

    • Mr. John Larsen, CEO

    Customer Contact

    • Mr. John Larsen, CEO
    Additional Contact Information

    Email Addresses

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    9 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jeff C

    1 star

    10/28/2024

    I have the same experience as others, deceived into adding something I did not want due to deceptive wording. Clicking "Confirm this purchase" adds another product to your delivery, and there is no confirmation screen after this. Your card is immediately dinged, in my case for an additional $58 that I cannot afford to spend. I ordered on a Sunday and immediately emailed a request for cancellation. I was told that it was too late. I said I hadn't even received a tracking number yet and there was no way that the package could have left their warehouse, and was then given one that doesn't appear in *********** yet. I was told to write "Return to Sender" on the box and drop it off at ****. Like I would trust these scammers to refund me. It is infuriating that they treat customers this way. I am reporting these charges as fraudulent to my bank. AVOID THIS *****************.

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