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          ILIA Beauty has 1 locations, listed below.

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            • ILIA Beauty

              1100 S Coast Hwy Ste 318 Laguna Beach, CA 92651-2971

              BBB Accredited Business

            Business ProfileILIA Beauty

            Makeup
            BBB accredited business

            Contact Information

            1100 S Coast Hwy Ste 318

            Laguna Beach, CA 92651-2971

            Visit Website
            Email this Business
            (949) 715-9099

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA-

            Accredited Since: 8/23/2021

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            ILIA Beauty offers cosmetic retail services because we believe in skin that looks like skin—and radiance that comes naturally with transparency as our guide and color as our vehicle, we challenge the conventions of clean beauty to create something radically new, through safe, potent formulas that protect and revive your skin.

            Products & Services

            Balmy Gloss Tinted Lip Oil, Balmy Tint Hydrating Lip Balm, Blue Light Mist, Clean Line Gel Liner, Clean Line Liquid Liner, Color Haze, DayLite Hightlighting Powder, Essential Brow Gel, Fullest Volumizing Mascara, Illuminator, Limitless Lash Mascara, Liquid Light Serum Highlighter, Liquid Powder Chromatic Eye Tint, Multi-Stick, NightLite Bronzing Powder, Super Serum Skin Tint SPF40, The Necessary Eyeshadow Palette, True Skin Radiant Priming Serum, True Skin Serum Concealer, True Skin Serum Foundation

            Business Details

            Location of This Business
            1100 S Coast Hwy Ste 318, Laguna Beach, CA 92651-2971
            Email this Business
            BBB File Opened:
            8/19/2021
            Years in Business:
            13
            Business Started:
            4/1/2011
            Business Incorporated:
            2/9/2012
            Accredited Since:
            8/23/2021
            Type of Entity:
            Corporation
            Alternate Business Name
            • ILIA Inc
            Business Management
            • Ms. Marnie Werth, Director of Customer Experience
            • Ms. Sasha Plavsic, Owner
            • Ms. Lynda Berkowitz, CEO
            • Ms. Lorna Tam, Billing Contact
            • Ms. Marissa Bell, Customer Service Manager
            Contact Information

            Principal

            • Ms. Marnie Werth, Director of Customer Experience
            • Ms. Sasha Plavsic, Owner
            • Ms. Lynda Berkowitz, CEO

            Customer Contact

            • Ms. Marnie Werth, Director of Customer Experience
            • Ms. Marissa Bell, Customer Service Manager
            Additional Contact Information

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/31/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Problem with order. Tried numerous times to contact company through all channels. Channels are fake. No phone on website. Chat on website doesn't work. FB Messenger not set up. Phone number given to my credit card company is not monitored. I want to stop my order, which was misplaced and misdirected.
            Read More
            Read 4 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Valerie C

            11/07/2024

            I have purchased some ilia products recently. I had purchased a mechanical eyeliner that has malfunctioned. I went to return it to the place where I bought it, and unfortunately, they said it was past their return date!I have since been trying to get a hold of someone, anyone at Ilia to no avail!Hello, is anybody home!?Its extremely frustrating and wrong.I will not be purchasing any Ilia products again!*******

            ILIA Beauty Response

            11/11/2024

            Hi, we appreciate you purchasing ILIA at *******. We're sorry they were unable to assist because your purchase was outside of their return policy! Our team responds within 1-3 business days and will help you in less than 24 hours. Your patience is greatly appreciated. Please know ILIA will always provide the best solution for you. Thank you so much and we look forward to assisting.
            Read 1 More Customer Review

            Local BBB

            BBB Serving the Pacific Southwest, Central & Inland California

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