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Find a Location

TradeMark Express has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforTradeMark Express

    Trademark Consultant
    Multi Location Business
    BBB accredited business

    Additional business information

    Additional Info:
    TradeMark Express was a BBB Accredited Business with the BBB of Washington, DC from September 1998 until they became a BBB Accredited Business with our BBB.
    See all additional business information

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 6/1/1998

    Years in Business: 32

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Products & Services

    This company specializes in trademark research and application for trademarks.

    Business Details

    This is a multi-location business.

    Find a Location

    TradeMark Express has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      4546 El Camino Real #238, Los Altos, CA 94022-1069
      BBB File Opened:
      10/15/2012
      Years in Business:
      32
      Business Started:
      7/31/1992
      Business Started Locally:
      10/1/1992
      Accredited Since:
      6/1/1998
      Type of Entity:
      Sole Proprietorship
      Business Management
      • Mr. Chris DeMassa, Owner
      Contact Information

      Principal

      • Mr. Chris DeMassa, Owner

      Customer Contact

      • Mr. Chris DeMassa, Owner
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      0 Customer Complaints

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      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

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      Most Recent Customer Review

      Simone S

      5 stars

      05/02/2024

      I've been in the entertainment business for almost 50 years and seldom, if ever, have I come across someone as straightforward, caring, knowledgeable, and generous with their time as I found in ************************* at Trademark Express (tmexpress.com)Being a senior I am bombarded with fake calls, texts, and especially emails for all sorts of scams. But when I received a threatening group of emails regarding someone wanting to STEAL my company name - I figured I had better seek outside help and NOT contact these folks directly.***** knows the Trademark law to the letter and puts things in perspective within minutes. DO YOURSELF a favor, look no further than calling ***** for your Trademark needs...I could not be more serious!!!

      TradeMark Express Response

      05/03/2024

      Hi ******, thank you for your kind comments! Being in any business means actually helping people, even when the best advice is NOT to hire us - as in your situation when you are about to retire with no plans to pass on or sell your 50 year old business. As owner of TradeMark Express these past mere 32 years, (compared to your 50 years!), my mission in life seems to have come to combating the outright total scam trademark services who are exploding across the Internet right now. 1) Many seemingly have stemmed from ********. Outright scams.2) The incompetent "trademark mill" services who are filing hundreds of trademarks every week without actual comprehensive legal research or any other real guidance. 3) The subset of unethical trademark attorneys who do the same. Greatly undercharge to get your business, but do not do the legal research to the depth required to be reliable. The business model is to get a quick sale from you, for a very low price. Then when the ***** offers Office Action refusals over and over, charge way higher fees to clean up their PREVENTABLE mistakes, including losing their clients marks outright confused for likelihood-of-confusion conflicts with prior marks. Meanwhile 18 to 24 months have passed and you have to change your company name. What is being missed is the small business owner who has invested their life savings into their new dream business who have to pay for it all. This chills capitalism, investments and more future small business. Who is going to open a new business after being taken advantage of by so many people? Capitalism, trademarks, copyrights and patents exist on trust. Trust that your idea CAN BE PROTECTED and ENFORCED. If we cannot agree to these common sense,easily achievable ideals, then what have we? 1) Small businesses matter.2) Trademarks matter.3) Protecting new business ideas names, logos and slogans matter.4) Trust in the marketplace matters. ================================================ ================================================ Here's the scam letter, just so people can see what we are talking about. I added the competitive check I did while you were on the phone, below that.> From: ******************************************* > Date: May 2, 2024 at 8:29:02 AM PDT > To: ******************************** > Subject: Protect Your Brand Final Notice For Business Name >> Dear **************,>> I trust this urgent message reaches you well.>> This is a final notice regarding the potential trademark infringement of your business name, ********************** Time is of the essence, as it has been over 24 hours since the applicant signed up for trademark registration. We must act swiftly to secure your brand name and prevent any further encroachment on your intellectual property rights.>> Immediate action is imperative. If you're ready to proceed, we're prepared to swiftly forward your application and decline our applicant's registration on your behalf. Your prompt response is crucial to avoid any delays that *** jeopardize your ownership of your brand name.>> Once the classes are paid with the ***** for the applicant, our ability to file the application for you will be restricted. Violating a trademark can result in penalties such as injunctions or cease-and-desist orders, with potential lawsuits costing between $120,000 to $750,000, depending on the case's complexity.>> Your immediate attention to this matter is essential.>> Please contact me at ************** (EXT 20) to discuss further steps or if you have any questions.>> Thank you for your understanding and cooperation.>> Warm regards,> image001.jpg ================================================ ================================================ On 5/2/2024 1:15 PM, TradeMark Express - Urgent Trademark - TM SM R - ************************* wrote:> Hi ******, well that was a fun call! Nice to meet you. The circumstances > could have been a lot better. I'd rather have met you normally instead of > from a scam email from trademarkprosolutions.org.>> Here's their Whois - ******************************************************************.> Note their creation date. If I had a goldfish from the pet shop, it would be older > than April 29, 2024.> Domain Name: trademarkprosolutions.org > Registry Domain ID: ************************************* > Registrar WHOIS Server: ***********************> Registrar URL: ************************ > Updated Date: 2024-04-29T21:32:32Z > Creation Date: 2024-04-29T21:32:25Z > Registry Expiry Date: 2025-04-29T21:32:25Z >> Their web site is Scream 4 - **********************************************. Here it is to save you from a possible virus.>> Malware and Phishing > This site is blocked because it is a known security threat. Please contact your network administrator to gain access.> These efforts to scam people are disheartening. They erode trust > in the marketplace. Scams chill small business owners who are the > people opening such emails. The effects are broader than we realize.>> I have written a few articles about scams like this since last Fall.> Please my posts intermixed with my staff's general articles about > trademarks at *************************************************************************** you, ************************* TradeMark Express - Since 1992 - Founder - ************ Zoom Anytime - ************************************************ Calendly Meeting - *************************************************** LinkedIn - *****************************************

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